David S. Morris Email & Phone Number

Broomfield

Mortgage SpecialistFebruary 2012 - Present (1 year 9 months) BroomfieldI Quality Check loan modification documents including initial applications, income documents and notary pages. I use Urban's tracking systems, databases of nationwide notary and formatting guidelines, and a dual monitor set up.Overall, I have utilized the loan processing systems of both the end client and Urban Lending.

Denver, Co

Broker of Record Changes, Commission fixes, membership and policy changes. Communicate with finance, underwriting and other departments to service brokers and their customers.

Scan in commercial loan documents and call for updated insurance certificates

I assisted medical providers in CA, NV and CO with claim status by communicating with out-of-state Blue Cross Offices. * Utilized applications such as Blue Squared, WGS, ITFI, Plan Profile, File-net, Call Care Browser, Instant Messenger and Lotus Notes simultaneously and quickly

* Enrolled eligible participants in a preventative program allowing them to work with RN's, Dietitians and other professionals over the phone. * I simply logged in to a Genesys Autodialer to make outbound calls, perform basic assessments, and make participants aware of the resources available to them.

Checked in Water and Soil sample projects and labeled bottles according to Standard Operating Procedures. Prepared new sample kits and performed waste disposal according to category.

* I Coordinated with Project Managers, analysts, material planners, and transportation personnel to deliver phone systems to various worksites.* I Used SAP and company specific applications and single- handedly coordinated the Returns Department transition from Lucent to Avaya.* I received written commendations for quick responses, being "on the ball", "Going the Extra Mile" award from the CIO Office and averting possible bad experiences with the customer.