Business Analyst
CurrentApplication Support• Work with leadership, dev and QA to improve web application security, usability and performance.• Research application errors and processing dependencies that affect multiple projects. • Create functional requirements, specifications, visual mockups, user guides and QA test plans. • Prioritize backlogged application fixes and enhancements for inclusion in software releases.• Coordinate user acceptance testing efforts with DoD and VA customers.• Assist customers with application use and troubleshooting.Data Management• Develop and oversee SAS/SQL process to track test record use and available inventory.• Construct test record populations via SQL to assist DoD application development.• Collaborate with team members to streamline analysis procedures, improving accuracy and timeliness.• Assess data quality issues in test environments using SQL, SAS, Excel and design sweep scripts.• Work with DoD-wide personnel benefits database and learn the business rules that govern its design.