David Santucci Email and Phone Number
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David Santucci personal email
David Santucci is a Partner, Director of Private Client Group at Conner Strong & Buckelew at Conner Strong & Buckelew. He possess expertise in insurance, property and casualty insurance, underwriting, health insurance, risk management and 13 more skills.
Conner Strong & Buckelew
View- Website:
- connerstrong.com
- Employees:
- 399
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Partner, Director Of Private Client GroupConner Strong & Buckelew Apr 2024 - PresentCamden, NjResponsible for managing the overall Private Client Group Team and book of business. Oversee the Profit and Loss of Private Client Group including the maintaining of Major Account Goals as they relate to Corporate Budget Goals. Provide leadership and expertise to Private Client Group Team in client strategy and retention and give direction for appropriate staffing to support the servicing needs of all clients. Manage and cultivate Personal Lines Markets and carrier partnerships.
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Vice President, Director Of Private Client GroupConner Strong & Buckelew Mar 2021 - Apr 2024Camden, New Jersey, United StatesResponsible for managing the overall Private Client Group Team and book of business. Oversee the Profit and Loss of Private Client Group including the maintaining of Major Account Goals as they relate to Corporate Budget Goals. Provide leadership and expertise to Private Client Group Team in client strategy and retention and give direction for appropriate staffing to support the servicing needs of all clients. Manage and cultivate Personal Lines Markets and carrier partnerships.
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Account ManagerConner Strong & Buckelew Dec 2014 - Mar 2021Camden, New Jersey, United StatesResponsible for managing and account servicing the High Net Worth client relationship including new and renewal business processes and rounding of accounts. Included preparation of new business and renewal submissions including marketing, rating and proposals as well as the applications and binder process through to policy issuance.
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Executive Account ManagerBrown & Brown 2008 - 2014Newark, DelawareServiced a $5.5M personal lines book of business of affluent clients where the average account size exceeded $20,000 in premium. Duties included reviewing coverage, designing summaries of coverage, processing renewals and endorsements, taking first report of claims. Cross selling additional lines of coverage that included: Homeowners, Auto, Collections, Excess Liability, Expatriate, Earthquake, Watercraft, Aviation, & Kidnap & Ransom insurance. Serviced the office’s aviation book of business including: billing, claims reporting, proposals, processing renewals and processing endorsements. Executive Account Manager duties included: interviewing and training new hires, maintaining office reporting and administering the corporate quality assurance guidelines. -
Customer Service SupervisorAmerican Collectors Insurance 2006 - 2008Cherry Hill, New JerseyHired, trained and directly supervised a 30+ agent call center.Audited calls on a regular basis & provided feedback & recommendations to respective managers.Ensured that service standards regarding call/answer rate, calls in queue, abandoned calls, etc. were met or exceeded.Developed training documentation and manuals for the sales, service and claims teams.Supported the VP of Operations on phone system changes & updates such as: Basic announcement changes Queue and On-Hold announcements Reviewed & tested changes/new softwareOversaw and administered all Collectibles insurance underwriting. Reporting responsibilities included: Designed and provided the Underwriting Manager with call center activity reports using data for trend & root-cause analysis.Compiled & delivered weekly/monthly key account reporting. Received, reviewed & shared customer service feedback with agency staff. -
Personal Lines ManagerA. Horace Werner, Inc. 2004 - 2006Wilmington, DelawareGenerated, quoted and produced all new personal lines Property & Casualty policies for the agency. Maintained and supervised all customer service procedures for the existing accounts.Facilitated all billing and commission procedures for the personal lines accounts. Oversaw and administered all claims for the personal lines accounts.Modernized all paper files and transferred them to an electronic agency managements system.Introduced new electronic procedures for quoting and corresponding with potential prospects.
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Quality Assurance SupervisorFusura, Llc 2002 - 2003Wilmington, DelawareFusura, LLC was a venture funded and owned by AIG, Prudential, Kemper Insurance companies.Monitored contact center calls, both live and taped; completed quality scorecard evaluations; reviewed scorecard with employees and provided constructive feedback, coaching, and counseling when appropriate. Coordinated findings, observations, and evaluations with supervisory staff, sales and service managers, and training personnel. Made recommendations for training improvements. Designed and maintained the sales and service reports and reporting mechanisms for the Marketing and Operations department.Reviewed and approved all new business applications submitted by the licensed agents. Insured that all new business applications met the carrier’s, Fusura’s, and each state’s underwriting guidelines.
David Santucci Skills
Frequently Asked Questions about David Santucci
What company does David Santucci work for?
David Santucci works for Conner Strong & Buckelew
What is David Santucci's role at the current company?
David Santucci's current role is Partner, Director of Private Client Group at Conner Strong & Buckelew.
What is David Santucci's email address?
David Santucci's email address is ds****@****ong.com
What are some of David Santucci's interests?
David Santucci has interest in Private Client Insurance, Expatriate Insurance, Fine Art Insurance, Kidnap And Ransom Insurance.
What skills is David Santucci known for?
David Santucci has skills like Insurance, Property And Casualty Insurance, Underwriting, Health Insurance, Risk Management, Marketing, Liability, Management, Call Center Development, Salesforce Training, Claim, Casualty Insurance.
Who are David Santucci's colleagues?
David Santucci's colleagues are Ed Hanna, Janella Datu, Cpcu, Kevin Mullen, Joseph Joseph Buckelew, Joanne Hall, Erin Fleischmann, Juliana Hart.
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David Santucci
Spokane, Wa2wwp.com, f5.com -
David Santucci
Process Engineering Leader | Go-To Problem Solver | Technical ExcellenceSt Charles, Il
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