Vice President
Current- Spearheaded HR functions, created a new version of the company’s employee handbook, and oversaw employee compensation programs, ensuring competitive and equitable pay structures.
- Led and optimized foreign distribution operations that spanned 52 distributors and over 1.5M in annual sales.
- Managed order processing, ensuring accuracy, and reviewed all orders for quality control.
- Developed response templates for the customer service team, improving response times and consistency.
- Successfully implemented multiple price increases, enhancing revenue and profitability.
- Project lead for two ERP implementations (SAP and Odoo) that allowed the company to handle increased business