David Scott Email & Phone Number

Dublin, County Dublin, Ireland

Central Park, Leopardstown , Dublin 18

• Support governance monitoring and business performance oversight for AIB's Joint Ventures by attending a variety of committees and forums• Required to have strong knowledge and understanding of regulatory and scheme compliance risks relating to our Joint Venture and the card acquiring industry. Ensuring Regulatory and Scheme requirements are identified and actioned• Develop strategic partnerships with both internal and external stakeholders. Act as liaison to engage relevant stakeholders to review requirements and implications• Support the Joint Ventures business in delivery of key strategic projects and initiatives, ensuring buy in, accountability and engagement from all impacted stakeholders• Compile, analysis and present Marketshare and Market trend reports to Senior Management• Drive business growth and performance targets by collaborating with internal and external stakeholders, ensuring each area has the necessary tools and supports• Provide positive customer experiences and enhance brand reputation through attentive and helpful service.• Work with management to review and implement revised policies and procedures to improve business performance, customer and staff experience• Maximize customer/staff engagements and satisfaction by ensuring all queries are prioritized, escalated and managed until a resolution is obtained, providing consistent and detailed updates.

Central Park, Leopardstown, Dublin 18, Ireland

Self-Direct Investing & Share trading platform. Service and Operations Officer

Timehouse, Naas, Co.Kildare, Ireland

Naas, Co.Kildare, Ireland

• Collaborated with team members to achieve target results and produced high-volume orders to effectively meet customer demand• Exceeded goals through effective prioritization and consistent work ethic and implemented more efficient processes and reduced wasted resources.• Drove goal achievement by quickly and accurately completing allocated tasks and offering assistance to team members• Promoted safe working environment by implementing regulatory standards, policies and guidelines.• Explored and created new ways to resolve problems with processes, technology or team members to improve overall efficiency.• Identified areas of health and safety improvement to maintain safe and secure environments.

Curragh Camp, Co.Kildare, Ireland

• Displayed leadership in accomplishing assignments and learning new skills• Cultivated excellent work ethic, dedication to duty and timeliness in work actions• Developed expertise in small arms use, care and accountability• Provided tactical and technical guidance to facilitate unit duties• Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances• Responded immediately to routine and critical accidents, incidents and other emergencies• Worked in small groups to accomplish complex goals within tight deadlines and standards

Naas, Co.Kildare, Ireland