David Serna Email & Phone Number

My duties as a security officer consisted of directing phone calls in the office, while handling the control center, I would supervise guards and place them as needed. Any conflict situations that arose, would be absolved quickly and professionally

As a data entry clerk my day to day responsibilities consisted of managing all order entries, confirming that all orders are fulfilled and completed. Take inventory count to ensure we have correct stock of items. Answering all emails and phone calls while responding within a timely professional manner.

While working as a Bilingual fraud prevention specialist, my responsibility was to answer all phone calls directed to me in regards to their credit or debit cards charged with unauthorized charges. Filing a claim with the bank and prevention of any future fraudulent activity or the customers cards