David Serna

David Serna Email and Phone Number

Chief of Staff, Marketing Operations @ ServiceNow
2225 Lawson Lane, Santa Clara, CA 95054, us
David Serna's Location
San Jose, California, United States, United States
David Serna's Contact Details

David Serna personal email

David Serna phone numbers

About David Serna

Methodical and detail oriented professional with extensive knowledge of software product development and engineering services. Proficiency in Quality Assurance, Portfolio Program Management. Successfully delivered several products and solution offerings in the CRM/ERP, e-Commerce, POS Retail Systems, Gaming, Middle Office and Marketing Operations segments. Significant aptitude in process enablement and leading diverse cross-functional teams with the capacity to communicate at all levels of an organization. Portfolio & Program Management  Software Quality Assurance  Change Management  Process Transformation & Implementation  Conflict Resolution  Vendor Management Organizational Development  SDLC Process Implementation  SCRUM certified

David Serna's Current Company Details
ServiceNow

Servicenow

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Chief of Staff, Marketing Operations
2225 Lawson Lane, Santa Clara, CA 95054, us
Website:
servicenow.com
Employees:
5
David Serna Work Experience Details
  • Servicenow
    Chief Of Staff
    Servicenow Apr 2022 - Present
    Santa Clara, Ca, Us
  • Servicenow
    Senior Program Manager
    Servicenow Feb 2019 - Apr 2022
    Santa Clara, Ca, Us
  • Apttus
    Principal Program Manager
    Apttus Jan 2018 - Oct 2018
  • Model N
    Sr. Program Manager
    Model N Aug 2016 - Jan 2018
    San Mateo, California, Us
  • Sony Computer Entertainment America
    Manager
    Sony Computer Entertainment America Oct 2013 - Apr 2016
    San Mateo, California, Us
  • Apple
    Infogain Client Partner
    Apple Oct 2011 - Oct 2013
    Cupertino, California, Us
  • Rainmaker
    Project Manager Ecommerce & Director Of Qa
    Rainmaker Jan 2010 - Oct 2011
    Campbell, Ca, Us
  • National University
    Consultant - Program Manager
    National University Mar 2009 - Mar 2010
    San Diego, California, Us
  • Hp Software (Mercury Acquisition)
    Enablement Mgr - Ppm
    Hp Software (Mercury Acquisition) Mar 2006 - Feb 2008
  • Amdocs, Inc. (Clarify Acquisition)
    Dir. Of Product Quality
    Amdocs, Inc. (Clarify Acquisition) Apr 1997 - Mar 2006
    Chesterfield, Mo, Us

David Serna Skills

Software Project Management Client Engagement Program Management Organizational Development Relationship Management Devops Customer Service Sdlc Crm Saas Scrum Software Quality Assurance Product Lifecycle Management Project Management Management Testing Agile Methodologies Integration Cloud Computing Requirements Analysis Business Intelligence Business Analysis Cross Functional Team Leadership Product Management Enterprise Software E Commerce Leadership Project Portfolio Management Quality Assurance Agile Project Management Pmo Team Management Mobile Devices Business Process Pmp Professional Services Software Development

David Serna Education Details

  • University Of San Francisco
    University Of San Francisco
    Information Systems
  • National University
    National University
    Finance

Frequently Asked Questions about David Serna

What company does David Serna work for?

David Serna works for Servicenow

What is David Serna's role at the current company?

David Serna's current role is Chief of Staff, Marketing Operations.

What is David Serna's email address?

David Serna's email address is d.****@****hoo.com

What is David Serna's direct phone number?

David Serna's direct phone number is +140835*****

What schools did David Serna attend?

David Serna attended University Of San Francisco, National University.

What are some of David Serna's interests?

David Serna has interest in Civil Rights And Social Action, Education, Science And Technology, Human Rights, Health.

What skills is David Serna known for?

David Serna has skills like Software Project Management, Client Engagement, Program Management, Organizational Development, Relationship Management, Devops, Customer Service, Sdlc, Crm, Saas, Scrum, Software Quality Assurance.

Who are David Serna's colleagues?

David Serna's colleagues are Mounica Reddy Kandi, Giovanni Ragosa, Rishi Raj, Olesya (Alissa) L., Laltoo Kumar, Abhinav Reddy Sarampally, Reethu Reddy K.

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