David Serrano Email & Phone Number

Austin, Tx, Us

Round Rock, Texas, United States

Controllership position of world-wide warranty repair labor costs for both consumer and enterprise products This includes analysis and management over cost per repair, SOX compliance, analyzing and communicating Support PnL financial results, and long-term automation project management using PowerPivot- Consolidating and reporting annual operating plan and second-half forecast across the consumer support services business- Leading cost and time saving initiatives within warranty… Show more Controllership position of world-wide warranty repair labor costs for both consumer and enterprise products This includes analysis and management over cost per repair, SOX compliance, analyzing and communicating Support PnL financial results, and long-term automation project management using PowerPivot- Consolidating and reporting annual operating plan and second-half forecast across the consumer support services business- Leading cost and time saving initiatives within warranty services, utilizing automation and database resources with our business partners- Analyzing and outlooking world-wide warranty repair labor costs for both base and upsell warranties, taking into account impacts of geographical region, line-of-business mix, and dispatch method.- Ownership of SOX compliance calculations for cost of repair in North America, which is used in calculating required warranty reserves- Help oversee the creation of weekly and monthly reporting of financial results, delivering insights into gross margin impact across the warranty consumer PnL.- Using PowerPivot to build automated reporting of our monthly results across multiple regions, merging different workflows, to save valuable time at month and quarter close Show less

Round Rock, Texas, United States

Controllership position of world-wide warranty repair labor costs for both consumer and enterprise products This includes analysis and management over cost per repair, SOX compliance, reporting of the Support PnL financial results, and long-term automation project management using PowerPivot

A rotational program across different finance organizations to gain a breadth a experience, develop skills, and complete MBA style course work.

Controllership role in CPU commodity space tracking partner development funding, invoicing tracking and fulfillment, and PowerBI reporting for vendor funding tracking

Improved process for assigning accounts to Dell Financial Services collections agents to optimize time spent maintaining accounts and maximizing the value of OPEX

Austin, Texas, United States

Developed, owned, and ran reporting calls analyzing sales' deals pipeline on weekly, monthly, and ad-hoc basis

Austin, Texas, United States

Controllership role reviewing, documenting, and tracking return and credit concession requests for Cost of Dissatisfaction cases.

College Station, Texas, United States

Guided course-work program focusing on skills required to excel in a corporation's CFO organization

College Station, Texas, United States

Led organization of 10+ members including executive team in organizing non-partisan geopolitical speaker series utilizing $120k+ budget.