Service Manager
Current-Utilising specialist technical knowledge to provide comprehensive guidance and advice to ensure the product meets all stringent regulatory quality standards and compliance requirements, as well as budgets and timescales-Overseeing the Test and trials department to ensure the the Crafts have gone through their complex testing prior to delivery to the customer.-Working in close collaboration with the customer when developing and carrying out acceptance trials in the UK and… Show more -Utilising specialist technical knowledge to provide comprehensive guidance and advice to ensure the product meets all stringent regulatory quality standards and compliance requirements, as well as budgets and timescales-Overseeing the Test and trials department to ensure the the Crafts have gone through their complex testing prior to delivery to the customer.-Working in close collaboration with the customer when developing and carrying out acceptance trials in the UK and overseas.-Managing Service Support Engineers to ensure customers are given the highest level of service keeping them operational.-Product support for our global military customers ensuring they are supported and kept in service.-Building and developing excellent relationships with worldwide customers, dealing swiftly and cost effectively with issues arising, ensuring customer requirements are met-Coordinating and liaising closely with international suppliers, sub-contractors and agents in relation to warranty issues and product support Show less