David Shields Email & Phone Number

Newcastle Upon Tyne, United Kingdom

Strategic and operational responsibility for Emirates Airline operations at Newcastle International Airport. Oversight of all airline activity on site . Ground handling partner, airport authority and supplier relationship management . Design and maintenance of local safety management systems. Human Resource Management for a team of Emirates personnel . Cost centre and budget analysis and control. Responsible for the seamless delivery of the Emirates brand and customer proposition.… Show more Strategic and operational responsibility for Emirates Airline operations at Newcastle International Airport. Oversight of all airline activity on site . Ground handling partner, airport authority and supplier relationship management . Design and maintenance of local safety management systems. Human Resource Management for a team of Emirates personnel . Cost centre and budget analysis and control. Responsible for the seamless delivery of the Emirates brand and customer proposition. Responsibility for oversight of corporate incident and emergency response plans on siteIncluded secondments as interim ASM at Birmingham (BHX) and London Gatwick (LGW) Show less

Newcastle

Reporting to the Regional General Manager UK North and Scotland, full responsibility for the Newcastle ground handling operation. Fully P&L accountable for a budget of circa £7.5m and up to 400 personnel on site. A client portfolio of 19 customer airlines with operational services including Customer Services, Aircraft Dispatch and Operations, Ramp and baggage handling, aircraft cleaning, Executive Lounge, Fuelling and de-icing. Fully accountable for the Newcastle Safety Management, and… Show more Reporting to the Regional General Manager UK North and Scotland, full responsibility for the Newcastle ground handling operation. Fully P&L accountable for a budget of circa £7.5m and up to 400 personnel on site. A client portfolio of 19 customer airlines with operational services including Customer Services, Aircraft Dispatch and Operations, Ramp and baggage handling, aircraft cleaning, Executive Lounge, Fuelling and de-icing. Fully accountable for the Newcastle Safety Management, and Quality Management systems along with overseeing an HR and learning and development strategy for line and management personnel. Show less

Reporting to the General / Station Manager, operational responsibility for the Newcastle operation. (peak circa 400 staff / 18 customer airlines) Forecasting / budgeting / HRM - Industrial relations across 4 operational and back office departments. Safety Management / Quality Assurance. Operational Account Management at site.▪Interim Secondment - General Manager London Heathrow (2013-2014)Guest lecturing on Airport & Airline Management BA honours degree… Show more Reporting to the General / Station Manager, operational responsibility for the Newcastle operation. (peak circa 400 staff / 18 customer airlines) Forecasting / budgeting / HRM - Industrial relations across 4 operational and back office departments. Safety Management / Quality Assurance. Operational Account Management at site.▪Interim Secondment - General Manager London Heathrow (2013-2014)Guest lecturing on Airport & Airline Management BA honours degree programme.Strategic design support on University steering committee Show less

Uk

A UK Group position reporting to the UK Commercial Director. The identification and development of business opportunities and the profitable management of projects/ contracts from inception to contract into service. Including sales reviews / contract negotiation / SGHA /SLA build and presentation to a diverse range of Airline / Airport customers. Key account management over 5 airports and 18 airlines.

Newcastle Upon Tyne, United Kingdom

Strategic and operational responsibility for the Newcastle Operations & Dispatch / Check in / Baggage facilities / Ticket desk and Executive Lounge. Account Management / CRM for 18 airline customers / Quality Assurance / Safety management / Learning and development from training needs analysis through to delivery and coaching. Industrial relations / Line Management / HRM - circa 130 personnel. GM coverage / UK project work where required

Strategic and operational responsibility for the Newcastle Operations & Dispatch / Ramp / Undercroft / De-icing and Aircraft Appearance departments. Account Management / CRM for 18 airline customers / Quality Assurance / Safety management / Learning and development from training needs analysis through to delivery and coaching. Industrial relations / Line Management / HRM - circa 190 personnel GM coverage / UK project work where required

Newcastle Upon Tyne, United Kingdom

Reponsible on a shift basis for the Newcastle Swissport ground handling operation spanning 3 departments and 17 Airline customers. Liasion with Airline Account Managers / Service providers / Authorities to ensure the efficient running of the ground operation including contingency systems in the event of disruption / incidents. Coaching of line teams in accordance with quality systems & personnel PDR. Resource management inline with internal budgetary restrictions.Project work across the UK… Show more Reponsible on a shift basis for the Newcastle Swissport ground handling operation spanning 3 departments and 17 Airline customers. Liasion with Airline Account Managers / Service providers / Authorities to ensure the efficient running of the ground operation including contingency systems in the event of disruption / incidents. Coaching of line teams in accordance with quality systems & personnel PDR. Resource management inline with internal budgetary restrictions.Project work across the UK groupDevelopment and delivery of operational training programmes across the UK group Show less

Newcastle Upon Tyne, United Kingdom

Reporting to the Operations Manager, supervision on a shift basis of the NCL Operations department. ( circa 70 departures per day across 21 handled airlines) Weight & Balance / Operations Control / Resource Planning / Staff training, appraisal and assessment. Training function included development and delivery of : Aviation Security / Customer Service / IATA DGR / Jetbridge / Manual weight and balance / H&S / System W&B / Turnround Management / Incident Management and Emergency response /… Show more Reporting to the Operations Manager, supervision on a shift basis of the NCL Operations department. ( circa 70 departures per day across 21 handled airlines) Weight & Balance / Operations Control / Resource Planning / Staff training, appraisal and assessment. Training function included development and delivery of : Aviation Security / Customer Service / IATA DGR / Jetbridge / Manual weight and balance / H&S / System W&B / Turnround Management / Incident Management and Emergency response / Key involvement in development of company global Load Control Training Programme Show less

Uk

Reporting to the Group Human Resources Manager, responsibility for the design / plan and delivery of all operational training programmes across 5 UK airports. Development and maintenance of corporate Training Needs Analysis to identify skills gaps and plan operational solutions. Appointment of UK training team to ensure delivery excellence across all sites

Newcastle Upon Tyne, United Kingdom

Reporting to the Operations Manager, co-ordination of aircraft turnrounds. Weight and balance calculations at aircraft side for aircraft ranging from J31 - A330. Operations Control function includes flight watch / resource planning. Line training role assumed from 1997