David Sides Email & Phone Number

Charleston, South Carolina, United States

• Managed monthly ACAS scans to support RMF Step 6 for the five S2IPT systems, DWBIS AWS, ESSO GovCloud, ISSF GovCloud, IWMS, and SWAT• Created and managed JIRA tickets for the five S2IPT systems to address monthly ACAS scans• Conducted Annual Security Review (ASR) as part of RMF Step 6 for ESSO GovCloud• Performed Use Case 2 for ESSO GovCloud• Used RAFT from the RMF Factory tool for ASR 2 and Use Case 2 for ESSO GovCloud• Participated in FISMA for the five S2IPT systems

Charleston, South Carolina, United States

• Administration of Windows and RHEL servers• Administrator for SAP Business Objects (BOBJ) for Data Warehouse Business Intelligence System AWS DWBIS AWS) • Administrator for SAP Data Services (BODS) for DWBIS AWS• Worked issues related to performance of servers• Installed, configured, and maintained SAP BOBJ and BODS client tools on the DWBIS AWS Windows servers• Worked with SAP to resolve Apache Log4j ACAS findings for SAP BOBJ and BODS on the DWBIS AWS servers• Submitted incidents and requests through the DC2HS Service Portal to support DWBIS AWS• Managed user account creation for DWBIS AWS• Managed user AD / Citrix accounts for DWBIS AWS• Documented policy and procedure for creating Citrix, AD, and Data Services user accounts for DWBIS and DWBIS AWS• Deployed universes, groups, reports, security roles, and applications in SAP Business Objects Enterprise

Charleston, South Carolina Area

• Installed and configured Apache Tomcat, Apache Web Server, SAP Business Objects on Windows and Red Hat Linux Enterprise servers• Implemented FIPS 140-2 compliant version of OpenSSL on all Data Warehouse Business Intelligence System (DWBIS) web servers• Created and maintained documentation for Business Objects, Apache Tomcat, and Apache Web Server in SPAWAR’s environment for LDS and DWBIS systems• Worked with SPAWAR project managers and system architects to deploy, develop, maintain, update, and accredit Local Data Store (LDS), Data Warehouse Business Intelligence Sytem, (DWBIS), Archibus, and Enterprise Management Service System (EMS) • Implemented STIGs for Windows 2008 R2, Apache Tomcat, Apache Web Server• Performed, mitigated, remediated, and documented findings from Gold Disk, Retina, SCAP, ACAS scans for Windows 2008 R2 servers, Apache Tomcat application server, and Apache Web Server• Deployed, configured, and administered Enterprise Management Server Systems (EMS 2) and SAP Business Objects XI 3.1 and BI 4.1• Installed, configured and maintained .NET applications running on IIS 7.5• Installed, configured and maintained SSL certificates in IIS 6, IIS 7.5, and OpenSSL • Implemented CAC authentication using Internet Information Server (IIS )and Apache Web Server• Configured IIS 7.5 and Apache Web Server to proxy to application servers• Implemented OCSP for IIS and Apache Web Server on Windows Servers to validate client certificates with DISA OCSP responder• Administered Business Objects Enterprise XI 3.1 running in a Windows 2008 R2 environment and BI 4.1 running on Red Hat Enterprise Linux (RHEL) 6.5• Deployed universes, groups, reports, security roles, and applications in Business Objects Enterprise XI 3.1 and BI 4.1• Installed SCAP scanning software on all Windows CNE servers and ran SCAP scans of all CNE Windows Servers in support of ATO process.• Managed Apache web server and Tomcat application server in support of Business Objects.

Boca Raton, Florida

• Provided Level 2 application support for CampusVue software• Developed an expert knowledge and understanding of Campus Management Corporation’s internal systems• Researched to resolution support issues for CampusVue software• Evaluated the validity of enhancement requests and defects submitted by customers for CampusVue Software• Documented support issues and their solutions for future issues of the same nature• Provided training to support analysts on upcoming enhancements to CampusVue software being released• Coached support analysts and customers on product features

Boca Raton, Florida

• Provided support for web hosting products for both Unix and Windows based platforms• Submitted and tracked support cases to resolution• Provided training for customers on the use and configuration of software supported by Verio in its Windows and Unix hosting environments• Educated end-users on the fundamentals of the hosting platforms• Provided support for DNS, all GUI interfaces, the reseller backroom, and common solutions to the Shared Web Hosting services• Provided support with account administration for reseller and retail customers

Annandale, Virginia

• Provided customers with consultation for IT hardware installation and hardware upgrades for small businesses• Provided support, setup and configuration of LAN for small businesses• Provided custom installation and upgrades for Microsoft software• Developed websites with PHP, MySQL, XHTML and CSS.• Optimized sites for better search engine results• Researched and deployed Content Management Systems for small to medium companies to manage website contentHigh Branch Software; Aug 1998 – May 2001; Support Engineer and Application Developer• Administered Windows NT 4 and Windows 2000 servers and a network of 60 users• Configured, deployed, and upgraded servers, workstations, laptops with Windows NT 4 workstation, Windows NT 4 server, Windows 2000 professional, and Windows 2000 server• Managed all client support issues and all internal support issues• Monitored web servers and database servers and was available 24/7 to respond to any outages or customer hosting issues• Provided database administration to Oracle 8i, Sybase 11, SQL Anywhere 5, and MS SQL Server (7, 2000) databases• Procured and configured high-end laptops to run Windows 2000 server with Commerce Server• Registered and maintained domain names and SSL certificates for all customers’ websites• Maintained all code for legacy sites running Cold Fusion, Icat, Intershop 3, and ASP 2.0• Created exciting and dynamic ecommerce websites using Icat, Cold Fusion, ASP 2.0, Intershop 3• Setup and configured all MS Commerce Server websites• Provided testing and debugging of the layout and functionality of websites• Created new functionality for existing websites using Icat, Cold Fusion, and ASP 2.0. Setup and configured development and production websites on the development and production servers