David Smith Email & Phone Number

My responsibilities include providing Recruitment Leadership, Financial Officer, IT consultancy support to the Clients of Illuminet Solutions and managing and developing those accounts. The submission of business cases and Bids for new business along with placing and developing associates for our clients. The design and development of practical ITIL methodologies and products

Global

Accountable for the Data Centre and Infrastructure Hosting across 8 Data Centres located in the UK, Brussels, Singapore and North America.

London, United Kingdom

To introduce and communicate a fit for purpose Software Asset Management Policy. Design, define, document and rollout practical Management and Supporting Processes. Design and create a data model to determine how the toolset should be implemented, configured and used to underpin the processes.

Uk, Denmark

Provide Transition and Project Management support and consultancy for Dell to a complex transition programme where the support for Desktop Field Services were transitioning within a major client organisation to a new support model provided by Dell

Newport And Cardiff

Reviewing and auditing the Target ISMS Control Objectives and controls, providing consultancy and guidance to define governance approach using ISO/IEC 27001. Aggressive timescales with a successful outcome.

Manage and Deliver the joint Service Improvement Programme for the merged IT department. Complete the Thames Valley desktop project, ensuring full Service Acceptance from an outsourced position into an in-house supported solution.

London, United Kingdom

Assessment of Data Centre consolidation and migration strategy, review Inventory and Asset management processes and data, and define approach to a managed services solution (Private/Public/Hybrid Cloud computing, IaaS/PaaS/SaaS).

London, United Kingdom

Hybrid Project Manager & Consultant position driving the rollout of good IT Asset Management process, automation and practice for a 45k desktop estate

An interim management position leading the Global Process area for IT Service Asset & Configuration Management at Thomson Reuters, with responsibility for staff in the UK, USA, Thailand and Bejiing. Initially a 3 month contract with several extensions ultimately lasting nearly 13 months.Accountable for SACM process design, function and performance globally, along with seamless process migration through the toolset upgrade from HP ServiceCenter & AssetCenter to HP Service/Asset Manager.

Accountable to the Global Head of Production, responsible for large team and budget. Responsibilities include rollout and Service Management of IT Asset, License and Configuration management lifecycle processes..Accountable for policing compliance globally, defining OLAs and Serviceability of 3rd party underpinning contracts. Set up and close supervision of Software License review and IT Asset and CMDB centralised repository projects.

Manager of several teams of Infrastructure and Application specialists, managing the IT service for a number of the banks critical payments and money market services. Responsibilities and scope continued to grow throughout the period with budgetary responsibilities in excess of £8m.

I have a proven track record of delivering in a complex and ITIL driven environment. This is evidenced through my success in carrying out a whole series of Change and Service Delivery roles for Barclays Bank based around the Euro, the year 2000 "issue", Technical Support Transformation, Consolidation of 21 Tandem systems down to 9, and the Barclays Capital Far East rollout programme.