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As a Director of Operations at Hospice Source, I oversee the operational responsibility of 27 branch locations serving over 7,000 patients. I am a Six Sigma Black Belt certified leader with more than 10 years of experience in logistics management and operations, strategic planning, team leadership and development, and P&L management. I am passionate about driving efficiencies, reducing costs, and improving services for our clients and partners in the hospice industry.I have a proven track record of deploying projects that generate quantifiable impact while navigating complexities and championing solutions. At my previous role as a Senior Vice President of Operations at National HME, Inc., I decreased YOY accidents by 85%, secured new service contracts with key vendors, and pioneered the first operational process manual for the organization. I also designed and launched a fleet refresh program that reduced maintenance cost by 35% and downtime by 51%. I am committed to enhancing team development and culture by instilling autonomy and pride in staff, and facilitating collaboration and compromise between employees and executives.
Pediatric Home Service
View- Website:
- pediatrichomeservice.com
- Employees:
- 693
-
Area ManagerPediatric Home ServiceKeller, Tx, Us -
Director Of OperationsHospice Source Jul 2021 - PresentOperational responsibility over 27 branch locations serving over 7,000 patients. Contributed to strategic planning and development of operations transformation roadmap as key member of the executive team. Established and tracked key performance indicators to assess effectiveness of adopted initiatives. -
Senior Vice President Of OperationsNational Hme, Inc. 2018 - 2021Irving, TexasProvided strategic guidance, supervision, and leadership of operational procedures for over 50 branch locations across 13 states, two repair centers, and a national call center. Developed short- and long-term operational plans, including vendor agreements, production, staffing, and utilization model development. Promoted cooperation and compromise between employees and c-level executives. Monitored the organization's operational success by facilitating employee reviews and appraisals and providing improvement recommendations.● Decreased YOY accidents by 85% by establishing key driver safety metrics.● Secured new service contracts with key vendors, acquiring expanded services at a reduced price. ● Contributed to the organization's attainment of HQAA recertification by ensuring consistent compliance with the Board of Pharmacy and HQAA regulations. -
General ManagerOwens & Minor 2013 - 2018Tracy, California, United StatesFormulated overall strategy and set growth goals for multiple distribution centers; oversaw warehouse, transportation, distribution, and logistics functions. Monitored financial performance, developed budgets, and managed P&L for region. Supported sales teams and key account managers. Streamlined work productivity and maintenance of company practices and standards. Identified solutions to customer needs and enforced high customer service levels. Ensured full compliance with regulatory requirements, including FDA, OSHA, DEA, and DOT. ● Received Distribution Center of the Year for three consecutive years based on exceptional operational efficiencies enablement. -
General ManagerToys"R"Us 2011 - 2013Mccarran NvOversaw West Coast Fulfillment Center operations, receiving and storage of inventory, processing orders, packing items, shipping orders, and facilitating e-commerce returns. Created business plans to support financial objectives and managed P&L. Defined strategic goals and developed short- and long-term operational plans encompassing production, vendor agreements, staffing, utilization model development, and peak season preparedness.● Spearheaded start-up of West Coast Fulfillment Center to supply Toys "R" Us e-commerce orders for Western region.● Collaborated with third-party supply, software/hardware, and construction vendors onsite to facilitate targeted Grand Opening. ● Secured third-party agreements with vendors to supply shipping, stock, and essential services. -
Director Of OperationsGap Inc. 2006 - 2011Hebron, KentuckyDirected daily operations and enhanced efficiencies for multiple distribution centers by evaluating staff performance, implementing succession plans, and overseeing asset growth. Maintained strong talent pipeline and maximized performance by incentivizing employees. Tracked company’s revenue margins and conducted budget reviews to maximize profits. -
General ManagerMervyns 2004 - 2006Directed overall operations of retail distribution center with $935M annual distribution ensuring optimum financial integrity; managed $9.5M annual budget, and maintained supervisory responsibility for 16 exempt direct reports and 225 associates. Responsible for management of receiving dock; processing vendor rework; cross-dock merchandise; outbound store shuttle operations, delivery, and customer service; ensured compliance with administrative policies, procedures, safety rules, and state and federal governmental regulations. Oversaw company assets; developed annual goals and objectives, implemented accuracy initiatives, developed and implemented strategic plans for the Distribution Center. Product handled included clothing, shoes, domestics, and home accent and décor. -
Senior Operations ManagerMervyns 2001 - 2004Plano, TexasLead D.C. operations for regional retailer.
David Smith Skills
David Smith Education Details
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Interdisciplinary Studies
Frequently Asked Questions about David Smith
What company does David Smith work for?
David Smith works for Pediatric Home Service
What is David Smith's role at the current company?
David Smith's current role is Area Manager.
What is David Smith's email address?
David Smith's email address is ds****@****hme.com
What is David Smith's direct phone number?
David Smith's direct phone number is +122422*****
What schools did David Smith attend?
David Smith attended Kansas State University.
What skills is David Smith known for?
David Smith has skills like Operations Management, Logistics, Management, Leadership, Warehousing, Warehouse Management, Distribution Center Operations, Process Improvement, Inventory Management, Supply Chain Management, Supply Chain, Budgets.
Who are David Smith's colleagues?
David Smith's colleagues are Jill Wall, George Wanjiru, Kelsey Graves, Rosita Smith, Shelley D., Leigh Anne Mata-Harris, Dr Ram Ashish Shukla.
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Fairfax County, Va1guidehouse.se -
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United States4spideroak.com, veriato.com, yahoo.com, nubix.io
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