Manager
Examined employee performance, made recommendations for skill development, additional responsibility, promotion, or dismissal. Effectively employ proactive management and problem resolution techniques. Achieved an environment allowing and encouraging personnel to make informed decisions, solve problems, and think independently. Coordinated schedules and interpreted policies and procedures. Reviewed and evaluated program proposals and existing programs. Solid working knowledge of team building and group cohesion under stressful situations.Discovered $300,000 of equipment misplaced. Analyzed type of missing equipment, consolidated equipment location, designed new tracking process, communicated problem and resolution to management, instructed employees on new responsibilities. I found and controlled the missing equipment, solved deficient process enabling others to adapt while being coached on proper procedures. New process adopted / saved over $1,000,000 base wide.I was assigned to reorganize and redevelop two sections that received the most discrepancies during an inspection. I redesigned the programs and operating books, reorganized the section, assessed employee abilities, guided team toward a unified goal. Diagnosed fail points, uncovered root problem, launched a new process, retrained the sections and informed them of the errors that were discovered. Eliminated discrepancies in 49 days / improved quality of customer service. I coordinated the maintenance actions between personnel in three separate countries. Planned and organized maintenance activities by secure phone system. Directed personnel on what actions needed to take place and when to accomplish the actions. Controlled the situation by communicating with all involved parties. I expedited all required documentation, identified any possible pitfalls, and reduced the inactive time by 35 percent. Resolved conflict / created team environment / completed mission requirements