Solution Design | Queue Management | Client AdvisementTechnology specialist with bachelor’s degree and strong experience solving real problems for end users, configuring and installing new systems and equipment, working within legacy products and networks, and managing large numbers of small projects simultaneously. Proficiencies include architecture insights, collaborative and independent work environments, duplicating errors for quickest resolution, vendor relations, and solution frameworks that are scalable, portable, highly performant, and secure. Passionate about learning new platforms and tools used in fast-paced atmospheres. Results-focused, detail-oriented, and fair. Passionate about new technologies, helpdesk support, and solutions-related work.———— Fluent in Spanish: reading, writing, and speaking ———— STRENGTHS➺ SaaS Architecture➺ Agile/Waterfall Methodologies ➺ Technical Translations➺ Team Mentoring/Coaching➺ Technology Integrations➺ Scalability Management➺ Risk Analysis/Mitigation➺ Business Continuity➺ End-User AdvocacyTECHNOLOGIES, PLATFORMS, & DISCIPLINES▢ Adobe Acrobat Pro ▢ Adobe AIR ▢ Adobe Photoshop ▢ Android ▢ CCleaner▢ Editors (MS Docs, Notepad ++) ▢ Dropbox ▢ MS Excel ▢ FPGA ▢ HTML▢ MS Exchange 2007/2010 ▢ iOS ▢ IEEE Standards ▢ IPS ▢ Lexus Nexus▢ IP Telecommunications ▢ Mac OSX ▢ Office365 ▢ MS Docs ▢ OneDrive▢ MS Office Professional Suite ▢ MS SharePoint ▢ MS Silverlight ▢ MS Teams ▢ OneNote▢ Nero Burning ROM ▢ OpenOffice ▢ SonicWALL ▢ Opera ▢ QuickTime▢ TCP Stack Robustness / Hardening ▢ Ubuntu ▢ TCP/IP, UDP, iCMP, VPN ▢ SSL ▢ Ubiqiti Unifi Wireless ▢ Visio ▢ Windows OS ▢ Wireshark ▢ WordPress ▢ TCP Proxy