David Sterritt Email & Phone Number

Craigavon, Gb

Northern Ireland, United Kingdom

Key Account Support:Act as the primary point of contact for key accounts, understanding their unique needs andrequirements.Develop and maintain strong, collaborative relationships with clients to ensure client satisfaction andretention.Serve as a strategic advisor, proactively identifying opportunities for account growth and expansion.Project Management:Lead end-to-end project management, from project initiation to successful completion, ensuringadherence to timelines, budget, and quality standards.Develop comprehensive project plans, defining scope, objectives, deliverables, and resourcerequirements.Monitor and mitigate risks, resolving issues promptly to ensure project success.Cross-Collaboration:Facilitate effective communication and collaboration across cross-functional teams, fostering a cohesiveand innovative work environment.Work closely with internal stakeholders, including development teams, quality assurance, andregulatory affairs, to ensure alignment with project goals.Drive cross-functional problem-solving and decision-making processes to overcome challenges andachieve project milestones.Strategic Leadership:Provide strategic leadership in the development and execution of projects, aligning them withorganizational goals and industry best practices.Continuously assess industry trends and advancements, integrating relevant innovations into projectstrategies.Contribute to the development and improvement of project management methodologies and processes.

Craigavon, Northern Ireland, United Kingdom

Strategic Key Account Support:Led key account management efforts, serving as the primary liaison between the company and high-profile clients.Collaborated closely with clients to understand their unique requirements, translating them into actionable project plans.Successfully supported the expansion of key accounts through proactive relationship-building and strategic consultation.End-to-End Project Management:Oversaw the initiation, planning, execution, monitoring, and closure of multiple projects concurrently, ensuring adherence to timelines and budget constraints.Developed comprehensive project plans, defining project scope, objectives, deliverables, and resource allocation.Implemented robust risk management strategies, addressing challenges promptly to maintain project momentum.Innovative Solutions and Process Improvement:Contributed to the development and implementation of innovative IRT solutions, staying abreast of industry trends and technological advancements.Actively participated in the continuous improvement of project management methodologies and processes, enhancing overall efficiency.Client Satisfaction and Quality Assurance:Maintained high levels of client satisfaction through regular communication, addressing concerns, and ensuring the delivery of high-quality IRT solutions.Collaborated with quality assurance teams to uphold industry standards and regulatory compliance throughout project execution.Leadership and Mentorship:Provided leadership and guidance to project teams, fostering a culture of accountability, excellence, and continuous improvement.Mentored junior project managers, sharing industry insights and best practices to support their professional development.

Craigavon

Project Support:Collaborate with project managers to provide comprehensive support throughout the project lifecycle.Assist in the setup, configuration, and maintenance of IRT systems, ensuring accuracy and adherence to project requirements.Facilitate user training sessions and create user-friendly documentation to enhance client understanding and utilization of IRT solutions.Critical Thinking and Issue Resolution:Act as the first point of contact for client inquiries, promptly addressing and resolving issues related to IRT systems.Apply critical thinking skills to analyze and troubleshoot problems, providing effective solutions to ensure minimal disruption to project timelines.Collaborate with technical teams to escalate and resolve complex technical issues, maintaining a high standard of customer satisfaction.Inventory Management Queries:Handle inventory-related queries from project stakeholders, ensuring accurate tracking and reporting of supplies and materials.Work closely with logistics and inventory teams to address discrepancies, implement corrective measures, and optimize inventory processes.Provide regular updates on inventory status, proactively identifying potential shortages or excesses that may impact project deliverables.User Training and Documentation:Conduct training sessions for end-users on IRT systems, ensuring they are well-versed in system functionalities and protocols.Develop and maintain comprehensive documentation, including user guides and FAQs, to support users in navigating and troubleshooting common issues.

Post Graduate, Strategic Management And Leadership, Pass

Level 5 Ilm Diploma Leadership And Management, Management, Pass

Level 3 Ilm, Leadership And Management, Pass