David Sterry Email & Phone Number

Portland, Oregon, United States

TDP Hero Team. An internal support team that troubleshoots and triages for 8 other engineering teams. Our primary goal is to reduce the load of requests to engineering teams from other employees and customers so those teams can focus on their missions critical work. We are highly collaborative and work with a diverse range of teams and stakeholders to help make everyone's day run smoother. We help create and streamline processes for ourselves and other teams, manage documentation all while answering on average 7.5k highly technical questions a year. Covering a wide range of topics including - Build and Deploy issues (Jenkins, Argo, NR Custom Deploy Software)- AWS/Azure/GCP accounts and account creation - NR internal query language and database - Internal tools and services. - Github Enterpise

-Built the Mentor$chip mobile app from the ground up in a team of 2 devs-Individual and pair programming-Participated in weekly Dev Ops meetings -Work featured in Mentor$chips pitch to Niantic as part of Niantic's Black Developers Initiative

-Provided warm, supportive and clear education for clients new to the experience of sensory deprivation floating -Identified and resolved customer concerns and questions-Facilitated front-end transactions-Ensured a relaxing and restorative environment for clients

Portland, Oregon Area

-Supported mid-sized firm with current and future hardware and software needs-Experienced in person and phone support for MS Office, Adobe Acrobat, Metajure, Office 365, Active Directory, Windows 7-10, Mac OS, IOS and, Android-Coordinated with outside contractors to maintain seamless tech environment -Owned tech education for attorneys and staff, trained new hires-Developed and streamlined procedure manuals to predict and avert potential crises-Communications officer, organizer of objects, point person for all office operations

Portland, Oregon Area

-Maintained and updated off-site records management-Created and refined physical and digital filing systems for court case data-Coordinated facilities logistics, booked conference rooms, managed deposits and mail-Provided a warm welcome as part-time receptionist

Higashi-Hiroshima

-Taught English language to adults, and children age 3-12-Created and implemented lesson plans-Collaborated with colleagues to create continuity and target unique student needs-Learned conversational Japanese and Hiragana and Katakana script.

Certificate In Web And Mobile Development, Software Development

At Epicodus I am studying a range of web development languages and their best practices, including HTML, CSS, Javascript/jQuery, C#.

3.81 Gpa

-Studied general sciences including Physics, Chemistry, Anatomy -Achieved a 3.81 GPA -Learned basic lab safety practices -Refined group.

Bachelor’S Degree, Sociology