Principal Technical Account Manager
CurrentUnderstand the business issues and goals of the customer, how their technology stack impacts these aspects, and aid them by applying observability solutions to address these specific scenarios.
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@newrelic.com
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1 phone found area 781
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Eric Capponi, Mba is listed as My work ethic is to run to the problem, not away from it at New Relic, a with 501 employees, based in Asbury Park, New Jersey, United States. AeroLeads shows a work email signal at newrelic.com, phone signal with area code 781, and a matched LinkedIn profile for Eric Capponi, Mba.
Eric Capponi, Mba previously worked as Principal Technical Account Manager at New Relic and Senior Technical Account Manager at New Relic. Eric Capponi, Mba holds Master Of Business Administration - Mba, Data Analytics from Thomas Edison State University.
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AeroLeads found 1 current-domain work email signal for Eric Capponi, Mba. Compare company email patterns before reaching out.
My passion is applying technology, ingenuity, and creativity to solve complex problems and build business value. I do this while engaging and connecting with internal and external customers in multinational and multicultural environments because when it comes down to it, it is about people, not just technology. Diverse experience in enterprise-class IT environments provides me with a broad understanding across technology boundaries and aids me in creating effective solutions. It is my belief that a person’s value to an organization or team is based on their knowledge, experience, and capabilities. By sharing these attributes and helping others to develop them, they multiply their value. My value to an organization lies not in just what I know, but how much I share with others and what new capabilities I can develop, my superpower is learning.
Listed skills include Storage, Data Center, It Service Management, Enterprise Software, and 41 others.
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San Francisco, Ca, Us
Understand the business issues and goals of the customer, how their technology stack impacts these aspects, and aid them by applying observability solutions to address these specific scenarios.
San Francisco, Ca, Us
Employing my technical and customer-facing skills to enable enterprise customers to observe, monitor, and view everything that is important to them all in one place.
New York, Ny, Us
• Deploy Actifio solution to customers’ IT environment, integrating network, storage, security, and application layers• Automated various functions including test data management, disaster recovery, and systems management both on-prem and in the cloud• Manage projects in enterprise-class IT environments with multinational and multicultural matrix teams• Participated in the selection process for onboarding technical staff globally as well as mentoring new team members• Obtained the highest level of recognition with the Professional Services group during the first year of employment• Devised automated incident routing systems to deliver system alerts to the appropriate teams eliminating the dispatch tier• Collaborated with the sales team in pre-sales efforts to demonstrate the value of the Actifio solution
Waltham, Ma, Us
• Lead and manage projects in enterprise-class IT environments with multinational and multicultural matrix teams• Train customers on the use of the Actifio solution and align the solution with business goals• Automate various functions including test data management, disaster recovery, and systems management both on-prem and in the cloud• Participated in the selection process for onboarding technical staff globally as well as mentoring new team members• Collaborate with engineering in the identification and remediation of issues • Devised automated incident routing systems to deliver system alerts to the appropriate teams eliminating the dispatch tier• Collaborated with the sales team in pre-sales efforts to demonstrate the value of the Actifio solution• Lead a team as part of the Sales Action Committee acting as advisors to the Board of Directors
Waltham, Ma, Us
Create customer value through test data management, automation and virtualization and trough the modernization of data protection.Integrate the Actifio solution in to a customer’s environment, interfacing it with their storage, security, application, and presentation layers. Engaging in knowledge transfer and operational enablement with the customer to ensure their success with the Actifio solution.For customers pursuing a cost leadership strategy the Actifio solution aids in reducing CapEx and OpEx through reduced need for IT infrastructure, reduced operating expenses through automation and increased IT flexibility by leveraging public and private cloud utilization.For customers pursuing a differentiation strategy the Actifio solution enables them to accelerate innovation through automation and virtualization of test data management. This automation and virtualization not only helps speed innovation, it also reduces infrastructure and operating expenses.
Eatontown, Nj, Us
• Supported new business development activities by creating inter-organization teams with network storage and business professionals• Designed various automated incident management systems for enterprise-class tape libraries and storage systems• Developed new marketable services supporting various enterprise-class IT systems• Coordinated service deployment efforts in Japan for Hitachi Data Systems based storage systems• Worked with CEO/CFO to develop an automated activity-based cost accounting system• Managed a multinational implementation team to deploy new service engagements in APAC
Eatontown, Nj, Us
• Managed daily operation of NetApp, Wintel, and DEC support groups in CDS• Managed technical resource teams across North America, Europe, and Australia• Developed Professional Service for NetApp products to deliver deployment, relocation, and migration
Eatontown, Nj, Us
• Reorganized Wintel support team to streamline operations and archived return to profitability• Supervised a team of engineers to support Wintel and DEC systems and storage• Developed support services for NetApp storage systems• Managed service delivery to support Public Safety Telecommunications Systems (E911)• Maintained stringent SLA’s in support of customer IT services to their stakeholder
Built new profit centers within the organizationActively participated in both pre and post sales as a subject matter expert.Managed the field service delivery team company wide as well as automating incident management.
Other employees you can reach at newrelic.com. View company contacts for 501 employees →
David Chock
Colleague at New RelicSan Francisco, California, United States
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LA
Luay Almahdi
Colleague at New RelicAtlanta Metropolitan Area, United States
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TB
Tara Bahadur Thapa
Colleague at New RelicIndia
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RM
Rei Matsukawa
Colleague at New RelicJapan
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SW
Simone Wren
Colleague at New RelicAustin, Texas, United States
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KB
Kelly Becker
Colleague at New RelicPortland, Oregon, United States
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MB
Maria Beck
Colleague at New RelicBarcelona, Catalonia, Spain
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Venkata Satyanarayana
Colleague at New RelicHyderabad, Telangana, India
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Krystle Portocarrero
Colleague at New RelicWashington, District Of Columbia, United States
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Vivian Folsom
Colleague at New RelicUnited States
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Quick answers generated from the profile data available on this page.
Eric Capponi, Mba works for New Relic.
Eric Capponi, Mba is listed as My work ethic is to run to the problem, not away from it at New Relic.
AeroLeads has found 1 work email signal at @newrelic.com for Eric Capponi, Mba at New Relic.
AeroLeads has found 1 phone signal(s) with area code 781 for Eric Capponi, Mba at New Relic.
Eric Capponi, Mba is based in Asbury Park, New Jersey, United States while working with New Relic.
Eric Capponi, Mba has worked for New Relic, Pace University - Lubin School Of Business, Google Cloud Via Persistent Systems, Actifio, and Computer Data Source, Inc.
Eric Capponi, Mba's colleagues at New Relic include David Chock, Luay Almahdi, Tara Bahadur Thapa, Rei Matsukawa, and Simone Wren.
You can use AeroLeads to view verified contact signals for Eric Capponi, Mba at New Relic, including work email, phone, and LinkedIn data when available.
Eric Capponi, Mba holds Master Of Business Administration - Mba, Data Analytics from Thomas Edison State University.
Eric Capponi, Mba is listed with skills including Storage, Data Center, It Service Management, Enterprise Software, Vendor Management, Disaster Recovery, Integration, and Networking.
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