Focussing on Sales, Service and Marketing although technically trained having attended the only UK Laundry-based higher education course at Derby College and was awarded the Silver Medal for the best overall student on the course – Laundry Technology and Management. Joined Paragon Laundry in 1982 as a Production Manager and then progressed to General Manager of both Moreton-on-Marsh and Swindon laundries before becoming a Director and Joint Managing Director with my twin brother in 1995. Director of the Textile Services Association (UK Trade Association) and Chairman of the Industry’s Commercial Committee as well as a Director of The Brilliant Laundry Group. Following sale of Paragon in 2015, set up a dry-cleaning and laundry consultancy company, NewGen Business Services. Became CEO of the Textile Services Association in February 2019.