David Storms Email & Phone Number

David Storms is a General Manager at RockIT Repairs Inc. at RockIT Repairs Inc..

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  General Manager

  Rockit Repairs Inc.

  Dec 2015 - Present - Fredericksburg, Va

  Primary Responsibilities include: Managing Day to Day Operations, Customer Service and On-the-Spot Problem Solving, Scheduling, Intelligent Delegation of Tasks to subordinate employees, Inventory Management and Stock Checking, Maintaining 100% Employee Accountability, Completing Point of sale transactions to include Up-Selling Accessories to customersSecondary Responsibilities include: Performing Micro-Electronic Repairs, Mobile Device Troubleshooting, Replacement Part identification and OrderingDeveloped and implemented Standard Operating Procedures for the business which were directly responsible for a 36% reduction in Reworks within the first 30 days of implementation.Increased efficiency through close coordination with the Marketing Director, Leading to a 42% increase in completed repairs within the first 30 days of the new advertising campaign.Successfully oversaw the Opening of a new location for the company.Successfully Implemented a new tracking system for Inventory, leading to a 100% accountability of all stock items with triple redundancy.