Serving as the primary focal point for customer communications on behalf of Operations, internal and external. Responsible for:• Demand Management, lead time/offset alignment and schedule stability (OE, AM),• Program coordination with emphasis on Change Management, Retrofits, Customer Relations, ZHR• Delivery clinic management• Designing stability thru Test Yield & Obsolescence Coordination & ZDP• Managing direct-report enterprise Program Operations Leads• Coordination of BU resources (Engineering, Contracts, Program Management, etc.) to support Operations efforts.• Management of OEM/AM allocations• Developing customer satisfaction strategies unique to each customer’s needs.• Developing and managing the customer get to green strategies for delivery and quality, including presentations and communication tools.• Managing special projects/initiatives that will improve the customers overall experience• Coordinating regular reviews for:o Monthly MPS and customer demand alignment reviewso Production Readiness Assessmentso Operations On-Time Delivery performance

- Responsible for the development and implementation of activities in production area to meet production goals, quality and cost objectives.- Control all activities involved in production, assembly, subassemblies or fabrication operations.- Review, establish and prioritize production schedules based on product introduction, efficiency, material supply and personnel resources. - Manages activities through subordinate supervisors to maximize production objectives, maintain quality and attain output requirements that are consistent with cost and delivery conditions.- Plans and administers procedures and budgets; makes budgetary recommendations on capital expenditures and direct/indirect labor.- Coordinates with support groups to resolve operational problems affecting schedules.

Provide technical leadership to a staff of 11 design engineers to fulfill the customers design intent for Luxury Super First Class airline cabin interiors. This includes project scheduling, control of costs, allocation of design resources; provide supervisory guidance to teams of engineers and manufacturing personnel, and monitoring and controlling technical activities for engineering projects.

Privately held electronics manufacturer providing complete component design, system development and life cycle management of integrated data transmission and interconnect solutions including MIL-STD-1553, RF/Microwave, and High Speed Data Transmission Components to the Military and Aerospace market.Led an engineering staff of 8 individuals and established the core process and procedures based on industry best practices and ISO 9001/AS9100C guidelines.

The world leader in the design, manufacturing, and distribution of crashworthy, ballistically self-sealing and blast-tolerant primary and auxiliary fuel systems for rotary and fixed wing aircraft and ground combat vehicles. Responsible for the entire project from RFQ, concept, design, testing and fielding the complete system, technical manual preparation, training and spare part inventories. Interfaced with many cross-functional departments from the top tier manufacturing companies, both foreign and domestic.

Boeing is the world’s largest aerospace company and leading manufacturer of commercial jetliners, defense, space and security systems. Their Mesa Arizona facility is focused on both military and commercial rotorcraft for the domestic and international markets.Cognizant engineer for the Apache fuel system, the On-Board Inert Gas Generating System (OBIGGS) and the fire extinguishing system. Coordinated design efforts, developed workable budgets and worked with internal and external customers on Engineering Change Orders (ECOs) and Engineering Change Notices (ECNs).