David Tafoya Email and Phone Number

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Managed a portfolio of day to day activities, ensuring timely and accurate delivery of services and products. Established clear communication channels between clients and internal teams, ensuring seamless project execution.

Monitors and proactively adjusts service to maximize on time performance and productivity. Demonstrates effective use of scheduling software, telephone and data analysis skills to track, trend and take action to effectively manage dispatch support implementation while coaching team members toward improvement.