David Taylor Email and Phone Number

Stone & Stucco , Residential & Commercial

Our Company Manufacturers Man Made Stone for Commercial and Residential properties. We take Natural Stone and make our own molds to make replicas right here in Kansas City. We also have our own crews so we do installation.

Manager

Closing Store August 2014. Looking for something not sure what. This is all new to me. I am ready for the challenge!

Former Store Owner/CEO June 1985 to August 2014 Taylor Shoes - Leawood, KS• Oversee all aspects of the business including and not limited to Human Resources by increasing HR proficiencies, completing staff assessments and constructive feedback for progressive action• Implemented all formalized operational systems/procedures including employee handbook, flow charts, check lists, job descriptions, and incentive programs• Effectively maintained employee personnel records, wage increases, staff conflicts, and payroll. Lead operations by maximizing sales/profitability, preparing and executing events/promotional campaigns• Eliminated inventory control errors, implementing corrective actions for monthly stock takes• Minimized costs, overseeing day-to-day activity scheduling of deliveries and contract negotiations with Vendors• Augmented P&L efficiencies, managing labor cost controls, monthly financial documentation, daily/weekly transactions, and weekly payroll preparation• Reduced absenteeism, preparing reports while recommending change management procedures to senior leadership• Managed client social value growth program, conducting interviews/observations for analysis utilized by Senior teams for executive decision-making• Customer Relationship Management• Ensuring exceptional customer service while maximizing revenue/profit margins• Fielded an average of 100 customers per day, championing increased customer satisfaction levels and conflict resolution• Strengthened membership loyalty, executing flawless customer service/account management• Fostered strong customer alliances, implementing best practices/process improvements while eliminating discrepancies and improving sales efficiencies• Maintained strict confidentiality for client record management