Part of a new senior team of ten Regional Managers across the country who maintain and protect the brand and problem solve any financial or technical issues with the self employed franchise drivers. Also maintaining debt is kept to a bare minimum through the van leasing schemes. I currently look after 10 Depots with over 1200 franchise drivers ▪ Meet franchised drivers on regular basis to ensure even running of the franchise with owner drivers and depots▪ Resolve and problem… Show more Part of a new senior team of ten Regional Managers across the country who maintain and protect the brand and problem solve any financial or technical issues with the self employed franchise drivers. Also maintaining debt is kept to a bare minimum through the van leasing schemes. I currently look after 10 Depots with over 1200 franchise drivers ▪ Meet franchised drivers on regular basis to ensure even running of the franchise with owner drivers and depots▪ Resolve and problem solve any issues and conflicts▪ Protect the DPD brand▪ Resolve debt issues as quickly as possible▪ Ensure franchise drivers are given work evenly▪ Communicate information▪ Look to develop small business franchises as the company grows.▪ Resolve any conflicts as they arise to ensure smooth operations within the depot Show less

Recruitment of Franchise Owner Drivers across 8 depot’s. (During 2020 I was part of a team of 16 recruiters, that recruited 7500 Owner Driver Franchises in a six month period)Maintaining and building relationships with Multi Route Operators as well as our single owner driver franchises.Looking for progression and actively encouraging current owner drivers to build and expand their business, where suitable. Maintaining and controlling debt against leased company vans Monitoring… Show more Recruitment of Franchise Owner Drivers across 8 depot’s. (During 2020 I was part of a team of 16 recruiters, that recruited 7500 Owner Driver Franchises in a six month period)Maintaining and building relationships with Multi Route Operators as well as our single owner driver franchises.Looking for progression and actively encouraging current owner drivers to build and expand their business, where suitable. Maintaining and controlling debt against leased company vans Monitoring weekly and ensuring that we fairly pay franchise owner by ensuring work is evenly spread across the depotsDealing with customer complaints to ensure company brand is not affectedEngaging with depot management via weekly calls and depots visits. Show less

Reviewed and modified all processes as per company standards as well as introduced key performance indicators to accomplish business objectives and effectively monitor workload.Implemented effective management strategies and confirmed compliance under timeframe and budget as well as with organizational policies. Developed appropriate operational procedures to execute warehouse operations with quality standards, resulted in passed through BRC audit. Applied effective health and safety… Show more Reviewed and modified all processes as per company standards as well as introduced key performance indicators to accomplish business objectives and effectively monitor workload.Implemented effective management strategies and confirmed compliance under timeframe and budget as well as with organizational policies. Developed appropriate operational procedures to execute warehouse operations with quality standards, resulted in passed through BRC audit. Applied effective health and safety regulations to ensure safe working environment at warehouse. Actively involved in storage of packaging from 3rd party suppliers, while assured product quality in accordance with food regulations. Key Contributions:• Supervised team performance to complete assigned objectives in a strict timescales and pressurised environment.• Saved £39000 in first year through reduction of internal transportation costs by means of sourcing van.• Reduced monthly cost with average of £20 per forklift by renegotiating contracts and replacing out contract fork lifts with new suppliers. • Improved stock management from 60% to 99.8% by retraining all staff and enforcing rigid operating standards.• Improved overall KPI from 14 to 22 pallets per hour of department by employing standard operating procedures. Show less

Displayed exceptional expertise in order to monitor and maintain staff strength on daily/hourly basis to carry out best possible benefits and minimize cost per unit. Maintained and mentored highest health and safety standards at all times to decrease damage ratio. Streamlined the operations of organisation by directing a highly skilled team of more than 100 staff members and three team leaders. Scheduled daily procedures to balance the needs of management and employees. Improved department… Show more Displayed exceptional expertise in order to monitor and maintain staff strength on daily/hourly basis to carry out best possible benefits and minimize cost per unit. Maintained and mentored highest health and safety standards at all times to decrease damage ratio. Streamlined the operations of organisation by directing a highly skilled team of more than 100 staff members and three team leaders. Scheduled daily procedures to balance the needs of management and employees. Improved department manpower costs by fulfilling staff requirements with respect to workload on daily/hourly basis. Key Contributions:• Critically analysed and evaluated performance data to examine and attain all set KPIs in accordance with specified standards.• Maximized department absence to 2% by maintaining a strict return to work policy.• Accelerated business performance through management of essential operation components, including policies, processes, equipment, data, and external contacts for overall effectiveness. Show less

Recruiting and maintaining the second largest parcel courier network in UK delivering 249 million parcels per year.

Played an integral role in recruiting process for service partners, owner drivers, and home based couriers for depots across Yorkshire, Midlands, and Lincolnshire. Initiated company's global sourcing optimisation strategy to increase relations with regional suppliers and stakeholders and negotiated contracts rates to align business costs and maintain budget expectations. Evaluated all contracts and project documentation in order to achieve project objectives. Utilised effective strategies… Show more Played an integral role in recruiting process for service partners, owner drivers, and home based couriers for depots across Yorkshire, Midlands, and Lincolnshire. Initiated company's global sourcing optimisation strategy to increase relations with regional suppliers and stakeholders and negotiated contracts rates to align business costs and maintain budget expectations. Evaluated all contracts and project documentation in order to achieve project objectives. Utilised effective strategies to identify contractual and commercial risks for increasing the financial earnings as well as formulated contracts for all service partners and owner-drivers. Key Contribution:• Maintained strong relationship with key suppliers and successfully negotiated new contracts with current suppliers to improve organizational revenue and decrease cost consumption. • Optimized systems performance and saved costs by conducting operational analysis and implementing best practices. • Demonstrated leadership and business development strategies in planning resources to meet peaks and troughs of delivery seasons. • Delivered strategic support to clients comprising of resolving their issues and confirming high-level of customer service. Show less