David Thompson Email & Phone Number

Silver Spring, Maryland, United States

 Provide senior level support with responsibility for creating, implementing, and maintaining enterprise technical infrastructure resources including managing multiple cloud solutions, system build, system transitions and integrations, and developer support in multiple environments. Managed transition from on-site to cloud computing and integrated multiple solutions with Azure Active Directory. Leverage strong technical skills to build and manage VMware private clouds in multiple locations. Maintain compliance through regular network and application security scans. Provide on-site network management and support for a set of assigned customers from a base of 500+ small to medium sized businesses in the DC metro area requiring IT support ranging from supplemental support to total IT management.  Install, integrate and support desktop and server technologies and establish and maintain networks, servers, and systems by designing, proactively managing, and troubleshooting network problems. Travel to customer sites to provide scheduled network maintenance, address outstanding concerns, and aid with project implementations and consulting when appropriate. Interface with clients and recommend new technologies and solutions to proactively support clients’ environments and provide maintenance during on-call/after hours.

Fairfax, Virginia, United States

 Designed, built, monitored, managed, and maintained mindSHIFT’s shared hosting infrastructure, virtual infrastructure including VMware ESX, and managed all internal infrastructure including Exchange, CRM, 4.0. SharePoint and SQL.  Project managed, planned, and implemented migration of key mindSHIFT internal systems from physical to virtual environment. Provided technical assistance to Software Development team in developing and supporting key mindSHIFT systems.