Providing Training and Consultancy services to companies using ERP systems in the Fashion Industry.

The implementation and training of Niche’s Garments application to small to medium Fashion and Clothing Manufacturers around Australia. The implementation and training of Niche’s RMS POS application to small to medium Fashion and Clothing Retailers around Australia. Overseeing the Niche Support Desk. Improve customer service levels. Improve SLA’s of Helpdesk

Key highlights in this role included: Project: WoolworthsPart of a project team implementing Loss Prevention product into Woolworths that provides analysis of point of sale data from supermarkets and petrol stations around Australia.Project: Brazin (Bras N Things)

Development of Project Plan to implement POS system into 100 BNT stores around Australia.Liaise with Micros Retail staff in US as well as Brazin Staff. Create UAT cases and assisted in… Show more Key highlights in this role included: Project: WoolworthsPart of a project team implementing Loss Prevention product into Woolworths that provides analysis of point of sale data from supermarkets and petrol stations around Australia.Project: Brazin (Bras N Things)

Development of Project Plan to implement POS system into 100 BNT stores around Australia.Liaise with Micros Retail staff in US as well as Brazin Staff. Create UAT cases and assisted in compiling testing feedback.Creating of Specification Documentation for new functionality requests from Client. Configure Software.Oversee testing and development of interface between Store21 and JDE and JDA.Create training documentation and assist in Train the Trainer program. Show less

Key highlights in this role included: Create Training guides, online help for Loyalty Magic’s Loyalty System. Execution of Testing Plans for new software using .NET SQL Platform.Part of implementation team rolling out CRM software to following key companies:Panthers World of EntertainmentWests AshfieldsSky City Casino - AucklandWestpac Small Business Loyalty ProgramAmcal Rewards Loyalty ProgramSoul Pattinson Loyalty Program

Key highlights in this role included: The design and implementation of a project plan to roll out the new POS system.The configuration of the Positive system to suite the needs of Gold Mark Jewellers. This involved liaising with Gold Mark store staff and Melhawk representatives.The implementation of a training program to introduce the new POS system to store staff.Extensive testing interfaces developed to transfer data between the POS system and A&C head office… Show more Key highlights in this role included: The design and implementation of a project plan to roll out the new POS system.The configuration of the Positive system to suite the needs of Gold Mark Jewellers. This involved liaising with Gold Mark store staff and Melhawk representatives.The implementation of a training program to introduce the new POS system to store staff.Extensive testing interfaces developed to transfer data between the POS system and A&C head office server. Show less

Key highlights in this role included:Project: Bunnings/McKwens
The research and production of procedures, manuals and training documentation related to a Point of Sale/Back Office system installed all into Bunnings/McEwens stores around Australia.The Implmentation of Point of Sale and Backoffice system (TeamPoS and ISS60) into Bunnings/McKwans stores around Australia.This involved the configuration and setup of the system. Analysing and solving problems in… Show more Key highlights in this role included:Project: Bunnings/McKwens
The research and production of procedures, manuals and training documentation related to a Point of Sale/Back Office system installed all into Bunnings/McEwens stores around Australia.The Implmentation of Point of Sale and Backoffice system (TeamPoS and ISS60) into Bunnings/McKwans stores around Australia.This involved the configuration and setup of the system. Analysing and solving problems in conjunction with Fujitsu Technical Support. Training of staff in the use of the software. Handholding and troubleshooting of problems once store was live.Project: Charlie Carters
Researched and produced procedures, manuals and training documentation related to the TeamPoS/ISS60 system installed into Charlie Carters stores.This involved the setup of polling scripts using Remoteware, creating an interface between head office system and the stores back office system.Setting up the supermarkets masterfile.Project: MME/TLE Electrical
The implementation of a new Warehousing and distribution system into 15 MME/TLE Electrical sites around Australia.This involved the configuration and setup of the system. Migration of data from legacy system. Analysing and solving problems at store level. Training of the staff in the use of the equipment. Handholding and troubleshooting of problems once branch was live. Show less

Responsible for the desktop publishing of training material and other documentation. Also responsible for graphical layouts for training materials and other documentation. Maintaining and creating the organisations Computer Network.