Corporate recruiter for owned or managed properties. Recruited for union and non union properties from 200+ to 1,300+ rooms. These hotels would be in Washington, Oregon, California and Hawaii. Within these hotels, I would recruit for positions in Engineering, Finance, Food & Beverage, Front Office, Guest Services, Housekeeping and Security. These positions would be from entry level (hourly) to Assistant Director (salaried) positions.

Manager of Guest Services Department (24 Attendants)Manager of Duty of hotel (60 employees)Scheduling of department personnel for round the clock servicesContinual training and new training of all guest services attendantsCollaborates with other managers for specific needs of hotel guestsResponsible for all incoming revenue in excess of one million dollars annuallyManage all expenses and budget numbers for Guest Services DepartmentCreation and implementation of departments policies and proceduresService recovery and complaint resolution specialistCreated and implemented daily and monthly reconciliation reportsDeveloped and instituted departments recognition programAnalyzed departments budget numbers for cost savings initiativeFacilitator for departments continual safety training programConductor of monthly and yearly employee reviewsInventory of departments suppliesTransportation specialist for groups and airline crewsMaintenance of service records for hotel shuttle vansLead contact with Sacramento Police DepartmentPresident of Making A Difference (MAD) Committee

Served on Hilton Task ForceGuest Services ManagerJanuary 2, 2016 - April 7, 2016Grand Wailea ResortA Waldorf Astoria ResortWailea, Maui, Hawaii

Sales & Marketing ProfessionalResponsible for territory from Modesto to Grass Valley and Placerville to DixonManaged accounts for daily, weekly, monthly and yearly sales totalsDeveloped marketing and sales programs for small to large size accountsGrew sales account volumes in all territories for fourteen consecutive years