Experienced, professional Project & technical account Manager Focused on Project Management and the deployment of networking solutions. Specialty skills: • Prince2 Practitioner • MSP Accredited• Security Cleared (SC) • Cisco (CCNA)• Data centre networks and systems• Data centre infrastructure • Cloud infastructure • Deep Packet Inspection (DPI)• Disaster recovery strategy and implementation• Storage• BroadbandKey roles:I calculate costs for all new project works, ranging from physical infrastructure costs, remote testing and commissioning through to engineering resourcing of software projects. I manage the resource team and flex the numbers to meet requirements by contracting services of external contractors. It is my responsibility to make sure that all internal processes are adhered to, insuring that the integrity of installation is excellent and that supporting documentation is created and maintained such that it can be reliably referenced by support personnel to assist in network troubleshooting and further planning.I play an active role in accounting for variances between planned and actual project deliverables, focusing on labor and materials costs for each project. I have to produce daily, weekly and monthly reports on overall project progress which has to balance with the accrued costs.

Line manager providing support and guidance to a team of installation and field support engineers. When working for Phoenix, I was able to increase resources, as required, either by procuring the services of external contractors, or if justified by a business case, by recruiting new employees.Project managed the physical upgrade of Cisco core 6509 routers to new state of the art Cisco ASR10k’s in BT RTMaN network.Service delivery manager for COGENT 3M contract, responsible for co-coordinating the delivery of services provided by Phoenix into The Post Offices. Specifically working with Cogent on their Biometric Enrolment Solution (CBES). Supporting the back haul service delivering records securely to the UK Border Agency, DVLA and the passport office.Managed Documentation: sign-off, responsible for ensuring that full supporting documentation is created, and maintained throughout project life cycle and beyond. Insure that documentation can be reliably referenced by support personnel, to assist in network troubleshooting, and further planning.Reporting: I have had to produce regular, weekly or monthly, project progress reports. These include progress against plan, and explanation of all significant variances, between planned and actual. Variance reports address variances in deliverables, time schedules, and costs. I have also been responsible for producing earned value reports to support company reporting.Project managed the swap out of vendor DPI equipment from Arbor E100’s to Procera PL20K’s on the BT RTMaN network.Project managed the installation activities required to consolidating BT Retail’s existing 10 x IP-Stream Retail Management nodes down to 4 x new 21st Century (21C) IP-Stream RAN nodes.BT Project Nevis (BT Vision): Installing network equipment and servers to allow BT to market their streaming multimedia service (BT Vision) over their Retail Management Network (RTMaN).

Branch Manager of Unipro Africa, a subsidiary branch of Unipro (Software) Limited. Project managed provisioning from scratch of a new computer network and client server solution for the Malawi Government specifically for the payroll and human resources ministries but also rolled the solution out to nine other government ministries. This provided a foundation platform for Unipro to deliver their proprietary software accountancy package over.Responsible for additional installation work and maintenance operations throughout Malawi.

Competed 3 a year apprenticeship. On completion commenced working as a fitter installing small PABX’s office systems then moved onto exchange maintenance in Shrewsbury Strowger Exchange.