David Tinka Email & Phone Number

Wellington, Nz

Wellington, Wellington, Nový Zéland

Okres Brno-Město, Česká Republika

Application Support – ensure that the application is working correctly as deployed. Issue Management – analyze, investigate, and allocate for resolution and closure for all issues. Change Management – support testing and release process for production fixes. Project Handover – facilitate the transition between project support and production support for all change. Service Support – support the Service Managers in delivering FNZ services within KPIs, SLAs and contractual obligations.Monitor issues log - to maintain the quality of information on the issue log to allow for full investigation, resolution, and closure of all queries. Diagnosis and Problem Solving - identify, troubleshoot and resolve production issues. Collaborate with colleagues, operational/client-servicing staff and other users to produce long term scalable root cause solutions that adhere to procedural and regulatory compliance requirements. Work with developers, analysts and testers to ensure that production fixes and business process changes are fit for purpose. Other tasks - undertake any other projects/tasks as may reasonably be required to facilitate the smooth operation of the production environment. Software used - Microsoft SQL Server Management Studio, Microsoft Visual Studio

Okres Brno-Město, Česká Republika

FNZ is an investment platform / wrap platform technology provider to major financial institutions in the financial services and wealth management sectors. It provides technology to life insurance companies, banks, asset managers and discretionary wealth managers to deliver wealth management services in the three main distribution channels: independent financial advisers, direct customers and the workplace.FNZ provides end-to-end technology, including investment front office, tax wrappers and investment back office under a software as a service delivery model. This technology is combined with back office dealing, settlement and administration services as either sub-custodian or third party administrator.

Okres Brno-Město, Česká Republika