David Titcombe Email & Phone Number

Lafayette, Indiana, United States

• Provide project management, crisis management, and day to day leadership to accomplish maintenance and production goals.
• Plan, implement & manage group activities to achieve safety, quality, cost & productivity targets.
• Ensure compliance with all company rules, policies, procedures & takes appropriate corrective action.
• Ensure compliance with all SIA and Subaru policy and standards.
• Monitors & plans activities according to section goals & targets.
• Performs other duties as assigned by Manager.

United States

Provide leadership in a sales focused organization for a team of Application Engineers and Technical Sales Coordinators. Perform product and sales analysis to determine sales strategies and product life cycle management. Seek out and explore opportunities for process improvements to improve departmental and company performance.

Cary, North Carolina

Provide direct business to business customer support and support field sales staff.Review sales proposals and quotes for accuracy and resolve any issues by working with sales representatives and customers.Utilizing advanced Excel skills, generate reports for both general and granular account information for customers and sale staff. Perform detailed.

Miamisburg, Ohio

Promoted into strategic role based on proven ability to collaborate with stakeholders to deliver complex solutions and strengthen customer satisfaction. Direct Reports: 14, Departments: 4, including Service Parts Inventory Planning, Technical Support / Service Parts Call Center, Spare Parts Repair Logistics, Departmental Profit and Loss, and Vendor.

Miamisburg, Ohio

Improved customer satisfaction by developing team member skills and fostering an environment for creativity and growth. Encouraged team members to be innovative and implement ideas to improve services / customer’s experience.Managed departmental and inventory budgets as well as booking and revenue goals. I worked closely with managers in other departments.

Miamisburg, Ohio

Work with Engineering to design, build, program, and support new equipment to showcase machine capabilities at industry trade shows and in house demonstration lab. Prepare custom demonstration and process development for customers in support of new system sales. Perform new product testing to determine how to apply new capabilities in the manufacturing.

Technician in a 24 hour 7 day a week call center environment. Utilize and further enhance technical knowledge gained in previous role to respond to customer inquiries and assist with troubleshooting application, programming, and equipment issues. I supported Field Service, Quality Assurance and Engineering teams to resolve product issues and improve.

Perform in depth troubleshooting, repair, and programming at the end user's facility. This included electrical wiring, mechanical repairs, software changes, and process development. I utilized oscilloscopes, digital multi-meters, computers, and other tools to diagnose equipment issues. I programmed machine motion and logic to enhance system capabilities.

Miamisburg, Ohio

The in house refurbishment of damaged and worn robots. The robots were returned to original specifications and returned to the end user in like new condition.

Miamisburg, Ohio

The assembly, testing, and quality control of automated work cells based on mechanical and electrical drawings.