- Managed planning and design for new construction of network infrastructure, overseeing projects from order placement to network connection.- Oversee 200+ building sites ranging from 1 plot to 800 plots.- Oversee the management of 200+ sites ranging from 1 plot – 500.- Coordinated projects for the "New Sites" division, ensuring compliance with design specifications and timelines.- Acted as a primary point of contact for developers and stakeholders, addressing enquiries and managing expectations.- Conducted initial site surveys and facilitated stakeholder meetings to finalise network design proposals.- Provided ongoing support and guidance to developers throughout the project lifecycle, ensuring smooth execution and timely completion.- Implemented quality control measures, including regular audits and inspections, to maintain project integrity and safety standards.- Utilized advanced data analysis techniques to optimize project workflows and resource allocation, resulting in improved efficiency and cost-effectiveness.- Successfully resolved conflicts and addressed challenges to ensure project objectives were met, demonstrating strong critical thinking skills and adaptability.- Highly proficient in Microsoft office, with advanced training in Excel, including complex data analysis, pivot tables, VLOOKUP, and the creation of automated dashboards for streamlined reporting.

Copper engineer working within Service Delivery for Openreach. Dealing with all faults and installs within the network. I worked on the superfast extension programme (SEP) for 9 months building FTTC network to mostly rural areas of N.I.

- Successfully ensured optimal customer experience as an in-house Sky Digital Engineer for Sierra Support Services, covering customers in North and South Ireland.- Proven record of exceptional customer interaction skills, reflected in consistently high net promoter scores.- Demonstrated adaptability and willingness to travel for work assignments, including stints in England and Trinidad.- Conducted surveys of electrical poles in Trinidad, recording essential information for analysis and planning purposes.