David Tousignant Email & Phone Number

Bozeman, Mt, Us

Bozeman, Montana, United States

• Managed the largest ever company product rollout of a logistics engine for DispatchHealth covering 45 different markets and 1,000 end users. The logistics engine streamlined operations by continuously optimizing the markets schedule for both patients and providers, increasing patient satisfaction and allowing providers to focus on their patients instead of manually manipulating the schedule.• Created an implementation pathway for partners to integrate directly into the DispatchHealth product suite. This new integration method created 3,000 new patient requests, a 20% increase in external partner referrals, to DispatchHealth in the first two years.• Coordinated the planning and execution of the bi-yearly tech product roadmap updates. This included providing cross functional mapping across all teams within the Tech organization and gathering stakeholder input and company strategy to feed into the roadmaps.• Lead large cross functional company workgroup to reduce wasteful assignment of phone numbers. This led to a 31% reduction in the phone numbers DispatchHealth utilized, saving $3,000 a month by reducing the phone numbers and the maintenance required to support them.

Greater Chicago Area

• Supervised the installation of Epic’s innovative radiology software at several of the largest hospitals in eastern Michigan and Chicago, IL.o Created best practice radiology workflows across all hospitals in a large multi-hospital system, resulting in improved radiology efficiencies. Synthesized radiologist usage data to persuade radiologists to use new functionality and features to improve patient care.o Collaborated with physicians on the complex invasive radiology workflows to simplify and customize the software to fit their needs and completed installation in 2 months rather than the expected 6 months.

Netherlands

• Lead the company’s initiative to bring its leading hospital/patient care software to new global markets for the radiology and cardiology applications.o Simplified complex radiology and cardiology software improvements to better meet hospital requirements for The Netherlands and collaborated with developers to produce the new code. • Installed the first cardiology software in The Netherlands.o Implemented the cardiology software with minimal go-live issues in 9 months compared to the average 18-month US installations.o Developed a strategy and process for translating and submitting key data captured in the software to meet Dutch regulatory requirements.• Coordinated project to determine if the radiology software would be viable in Denmark.o Analyzed core radiology workflows at 20 different hospitals to understand Danish hospital radiology software needs and created project timelines with developers to code missing software features.o Established installation costs and overall project timelines for the rollout of the software into Denmark.

Madison, Wisconsin Area

• Managed team of 15 application Technical Service (TS) members to coordinate issue troubleshooting and new feature implementation across all parts of Epic.• Utilized new tools to reduce Epic’s shut-down time for an upgrade from 2 hours to 30 minutes, creating less impact on nurses and physicians and improving patient safety.• Lead the Radiant (radiology software) interoperability group to pursue a key initiative to ensure Epic’s software worked with all other imaging storage software systems through DICOM, HL7, and XML integrations.• Implemented a project plan that simplified the addition of integration between Epic and 15 different image storage software systems that saved customers an average of 20 hours per installation and reduced issue escalations on integration by 40%.

Master Of Business Administration - Mba

Bachelor'S Degree, Biomedical/Medical Engineering

Bachelor Of Arts - Ba, Economics