Responsibilities:I manage all operational areas of a small business, including management ofsales functions, managing staffing, supervision of payroll, and tracking ofexpenses. I oversee the establishment of company objectives and both short-term and long-term goals while creating business plans and strategies. Iacquire cutting-edge industry solutions by evaluating projects whilepartnering with CEOs and Directors of top property firms like Brookdale andSunrise. I enable seamless communication and strengthen collaborationbetween property management/ownership and solution providers throughout theproject lifecycle. I ensure smooth communication with and provide guidanceto residents pre, during, and post projects to ensure minimal disruption todaily routines.Achievements:• Transitioned a $2M in sales objective into $20M in sales within theinitial year through collaborative efforts with a partner company.• Directed large-scale pipe restoration initiatives in healthcare facilitiesand retirement residences.• Spearheaded all aspects of projects from community meetings to projectcompletion.

Highlights:• Oversaw daily operations for Victra outlets located in Cincinnati, Dayton,Columbus, and Northern Kentucky while ensuring efficiency and productivityacross all outlets.• Generated a 200+ unit sales increase in each of the three largestlocations further expanding to 3400+ box locations through the execution ofeffective sales strategies.• Gained recognition from Verizon Wireless for securing the highest NPSscores, indicating outstanding customer satisfaction levels.• Exceeded monthly sales objectives persistently across all regions andaccomplished unprecedented milestones untouched for over four years.• Bolstered district ranking from #141 to #61 in the initial 60 days whilemaintaining consistent monthly progress thereafter.• Minimized staff turnover to under 20%, down from 100% by creating andimplementing robust strategy.• Enhanced GPA from $140 to $217 per activation within only six months.

Highlights:• Played a pivotal role in establishing market presence for the world'slargest pipe restoration company in the greater Washington DC area.• Structured, created, and executed robust sales strategies to effectivelyshowcase products to potential clients.• Established robust sales force for leading global pipe restoration firmwith focus on the East coast territory.• Surpassed monthly and quarterly targets consistently by demonstratingexceptional performance.• Managed end-to-end sales process including scoping, pricing, and contractexecution.Prior experience as Regional Manager, Omaha, NE at 2nd Wind Exercise –Omaha, NE and Lead Sales Representative, Omaha, NE at Verizon Wireless –Omaha, NE

Responsibilities:I supervised daily operations across 17 locations while leading a workforceof over 100 in Kentucky and Ohio. I steered all areas of sales, inventory,compliance, HR, operations, recruiting, training, and executive functions toincrease overall efficiency and performance. I implemented audits as well astracked and enhanced processes for all measurable metrics in the directingmost lucrative market segment of Cellular Sales, Verizon Wireless. Icoached, mentored, and led a team of 10 managers across Kentucky and Ohio. Iproduced, integrated, and upheld organizational protocols for theoptimization of sales and operational processes. I trained, supervised, andmentored teams to consistently accomplish monthly sales targets across alldepartments along with delivering superior support to managers and salesrepresentatives. I liaised with and trained team members from diversemarkets to exchange and execute top practices for policies and procedures inKentucky.Achievements:• Boosted sales revenue from $219,400 to $3,648,000 by driving consistentannual sales growth over seven years while bolstering activations from 2194in 2008 to 36488 in 2015.• Enhanced sales team performance throughout the sales process by designingand implementing a comprehensive compensation plan, including bonusframeworks.• Gained recognition from Verizon Wireless for maintaining the highestproduction levels in a region of 400+ stores for six consecutive years.• Led a major reduction in employee turnover from 70% in 2010 to under 20%in 2015 by developing and executing a novel strategy.• Ranked in the top 10% of the market for sales performance by consistentlyaccomplishing and exceeding personal monthly sales quotas.• Generated growth of an outside sales team for prospecting, cold calling,selling, and servicing small to medium-sized businesses.• Accomplished the highest NPS scores for overall customer satisfaction asrecognized by Verizon Wireless.