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David Trainor is listed as Outbound Loyalty RepresentativeShaw Communications Inc. based in Calgary, Alberta, Canada. AeroLeads shows a matched LinkedIn profile for David Trainor.
David Trainor previously worked as Supervisor, National Service Delivery at Shaw Communications and Field Support Representative, National Service Delivery at Shaw Communications. David Trainor holds Mortgage Associates Program, Finance, General from Mount Royal University.
I am a customer focused professional with 15 years of experience in a variety of fast paced technologically sophisticated environments primarily within the telecommunications sector. I am an effective leader, communicator, and team player committed to service excellence, process efficiency, and employee engagement. I am a results driven leader who has also successfully mentored his team toward career goals by leveraging their strengths and thereby adding significant value. I am currently looking for new opportunities in a leadership or sales management function. I am open to positions within the telecommunications and retail sectors which comprise most of my management experience.
Listed skills include Team Leadership, Personal Development, People Development, Public Speaking, and 27 others.
A career timeline built from the work history available for this profile.
Calgary
Provide leadership for a national team whose main accountabilities included regional support via proactive work order audits and field technician overflow email support. Other tasks included project support with other departments via mentorship and career development initiatives, specialized task completion activities, and various ad-hoc solutions that contributed to an increase in process effectiveness and efficiency.
Calgary
Deliver support to our regional partners with field technician overflow support and process improvement via alignment calls, product provisioning education sessions, and best practice documentation.
Calgary
Deliver support to Alberta field technicians via phone and email. Troubleshoot issues quickly to ensure a quality customer experience.
Calgary
Provide technical support to our residential and business customers for cable, internet, and phone. Troubleshoot issues quickly to ensure a quality customer experience.
Calgary
Deliver full solutions to small business customers understanding immediate and projected future needs. Leverage opportunities to address customer’s future business expectations.
Calgary
Provide friendly resolution to customers looking to cancel their service. Review account to discover opportunities to upgrade service to better suit customer need.
Calgary
Deliver resolution to customers account inquiries and review account to leverage opportunities to upgrade service based on customers need. Win back phone customers from CLEC’s and promote new TELUS TV product to existing customers.
Charlottetown, Pe
Provide friendly resolution for customer account concerns related to billing and subscription service. Review account to discover opportunities to upgrade service to better suit customer need.
Information Technology Diploma (Honors)
Activities and Societies: Philosophy club member Completed 60 semester hours of credit or 2 years toward a bachelor of arts degree.
Quick answers generated from the profile data available on this page.
David Trainor is listed as Outbound Loyalty RepresentativeShaw Communications Inc..
David Trainor is based in Calgary, Alberta, Canada.
David Trainor has worked for Shaw Communications, Telus Communications, and Watts Communications.
You can use AeroLeads to view verified contact signals for David Trainor, including work email, phone, and LinkedIn data when available.
David Trainor holds Mortgage Associates Program, Finance, General from Mount Royal University.
David Trainor is listed with skills including Team Leadership, Personal Development, People Development, Public Speaking, Oral And Written Communication Skills, Critical Thinking, Career Development Coaching, and Building Effective Relationships.
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