•Maintained filing and billing system•Devise comprehensive plans for bartenders while providing a safe and clean working environment•Manage and supervised three staff members where duties include schedule making, preparing and serving cocktails in a timely manner, and maintained cleanliness of bar and storage areas.•Stocked, ordered and requisition liquors and supplies.•Responsible management of a daily schedule for three bartenders. In addition to general cleaningand balancing cash register.

Family Resource Specialist who directly works with the IDHS Child Care Assistance Program (CCAP) by addressing the needs of parents and child care providers by processing applications, answering questions and addressing concerns about the program. *Create, maintain and retrieve case files which include filing of all parent/provider required paperwork, data entering and/or scanning client information into computer filing system and upkeep of file storage areas. *Approve and enter all IDHS childcare certificates in the Child Care Tracking System while maintaining all applicable department databases. *Identify inconsistencies and payment issues in accordance with the IDHS Procedure. *Connect families with available community resources

•Answered phones, greeted customers, routed deliveries, filed documents•Edited and composed letters and emails in a respectful manner to all clients•Analyzed and graphed information regarding government budget•Examined and evaluated Work Opportunity Tax Credit State work•WOTC case work

•Ensured the quality of work provided by other workers and dealt with any issues regarding employment issues.•Engaged with customers and attempted to understand issues and provide correct services for customer.•Completed data entry in a prompt and timely manner .•Promoted once during first year of employment.