David Trueman Email & Phone Number

Denver, Colorado, United States

- The lead for all US state launches for our sports betting, horse racing and i-casino product.- Project manage all US state launches, as well as any wind downs of our products within states.- Work collaboratively on all expansions of, maintenance of, and (where applicable) launches and wind-downs of all PointsBet retail locations (both on casino floors, and racetracks) across a large number of US states.- Lead and manage all licensing efforts (new, renewals and surrenders) for all jurisdictions PointsBet operates in (sports betting and horse racing).- Lead on Responsible Gambling ongoing compliance and initiatives.- Manage a number of teams and individuals to achieve all above goals and responsibilities.- Work closely with and build excellent relationships with external stakeholders, including regulators, AG offices, market access partners, state senators, other sportsbook colleagues/competitors.- Lead on all operational efforts to improve the business future, including expansion into other states, product features, and operational efficiencies.- Conduct research and provide presentations/reports on sports betting expansion in the US and Central America. Lead on any expansion initiatives that come as a result of this research.

Denver, Colorado, United States

- Maintaining and improving compliance in a variety of US states with respect to sports betting, i-casino, and horse racing.- Leading the launch of sports betting and horse racing in all new jurisdictions PointsBet enters into. This includes from a compliance, licensing, responsible gaming, and operations perspective.- Managing teams of Compliance Analysts, who engage in research and assist in maintaining our compliance in all US states.- Leading the launch of PointsBet Racing product, including gathering entity, key person and occupational licensing in all 28 states, and ensuring our product runs effective and in compliance with all state laws/regulations.- Acting as the Lead Compliance Officer in the Compliance Team, providing assistance, guidance and training to all Compliance Officers and Analysts in the Compliance Team.

Greater New York City Area

Solely responsible for the creation and monitoring of the compliance program covering the UK branches of our broker-dealer business, as well as assisting in the testing of our US compliance program. Main responsibilities include:- Creation of all compliance policies and procedures covering UK business- Reviewing and updating existing UK and US policies for compliance with applicable rules and regulations, including FINRA rules, MiFID II and FCA Sourcebooks.- AML monitoring and KYC completion, both at on-boarding and renewal.- Research report reviews and approvals.- Personal account dealing, gifts, expenses and entertainment reviews and approvals.- Email, Bloomberg messaging, and call recording review and monitoring.- Creation of compliance attestations, both at on-boarding and periodically.- Use of a variety of compliance systems, including Schwab, Global Relay, Blue Matrix, and Red Box Recorder.

London, United Kingdom

Specializing in insurance claims, fraud and irresponsible/unaffordable lending, I read, interpret and operationalize complex compliance regulations for use in dispute resolution between financial businesses and consumers. I manage teams which assess business’ compliance with financial regulations, and conduct mediation to resolve complaints.- Identify areas of potential non-compliance within businesses. - Developing policies and procedures for handling non-compliance.- Filing non-compliance reports with the regulator (FCA).- Working with the regulator to understand existing and new regulations.- Implementing new regulations into casework practice.- Investigating and judging upon complex cases of non-compliance. - Educating businesses on regulations, non-compliance and casework trends.- Delivery of workshops, conferences and training.- Mediation of complaints, including issuing legally-binding decisions. - Delivery of internal training to ensure compliance with regulations governing our own case handling policies and procedures.- Creation and delivery of case-handling and regulation training to all new staff.- Creation and maintenance of library of guidance on claims handling, complaint handling and insurance fraud regulations.- Leading on local/organisation-wide projects on compliance, customer service and case handling.

London, United Kingdom

Resolution of disputes between businesses and consumers, focussing on regulatory compliance in insurance sales and claims assessment sectors. Issuance of informal, impartial opinions and mediation of cases over the phone, face-to-face and in writing.- Resolving difficult financial compliance issues with financial businesses. - Consistently the highest performer across the department, in productivity, quality assurance, and customer service scores.- Promoted into an ‘expert team’ to provide direct technical support on regulatory compliance to the entire payment protection insurance department- Created and delivered bespoke training on specific financial service products for use in casework departments.- Mentored and accredited all new adjudicators in insurance claims and sales compliance departments.- Worked with businesses to improve claim handling processes and increase understanding of our approach to insurance fraud disputes and redress payments

London, United Kingdom

Investigated and data gathered for asylum and immigration cases.Drafted reports for senior colleagues and legal counsel to use in tribunal hearings.Interviewed existing clients and triaged all new clients.Liaised with new and existing clients on asylum and case matters, over the phone, in writing and face-to-face.Liaised with immigration officials at the UK Border Agency, and Asylum & Immigration Tribunals.Organised bundles, and arranged expert reports from regional sources.Worked as part of a team of caseworkers on larger cases taken to Immigration and Asylum Chambers.

London, United Kingdom

Worked with the Acting Legal Officer on applications to the European Court of Human Rights, including the drafting of final applications and the collation of annexes and supporting case materials.Drafted news and case summaries for the KHRP Legal ReviewConducted background research into human rights violations and voting corruption, and reporting findings to caseworkers and legal officers.Drafted press releases and reports for periodical bulletins.

London, United Kingdom

Provided administrative support to all staff in the legal department.Researched into and provided in-depth summaries of human rights case law.Created and maintained case databases, files and materials.Attended meetings on behalf of the organisation at the House of Lords, Foreign & Commonwealth Office, and Equality and Human Rights Commission.

Bedford, Uk

Insurance sales and localised underwriting.Company-wide liaison between insurance companies and front-line sales staff.Consistently exceeded monthly insurance sales targetsFrequently awarded ‘Salesman of the Month’ and ‘Employee of the Month’ honoursTrained new members of staff on insurance products and sales techniques.

Master'S Degree, Human Rights Law, Distinction

LLM in Human Rights Law, with Distinction

Bachelor Of Laws (Llb), Law, First Class Honours

A-Level'S, Law, Business Studies, Leisure And Recreational Studies, And General Studies, Bccc

4 A-Level's - in Law, Business Studies, Leisure and Recreational Studies, and General Studies

Gcse'S, Gcse'S, 1 B, 7 C'S, 1 D

9 GCSE's

Bachelor Of Laws - Llb, Law, 1St Class Honours