David Umana Email & Phone Number

>> Develop and maintain a customized fleet management service to large fleet customers by offering varying levels of customer support.>> Maintain customer’s Customized maintenance programs while following all Special Instructions and Procedures.>> Expand the level of service from a standard analyst to include on-site meetings with the customer to discuss direction and/or modification of service.>> Offer unique level of service that conforms to the demands of the larger fleet operators>> Provide single POC for higher level communications for tier 1 operator

Wichita, Kansas, United States

>> Manage the renewal process for assigned accounts>> Timely prepare and process new contracts and aircraft transfers >> Maintain aircraft renewal rates>> Collaborate with other departments to resolve customer escalations>> Attend industry trade shows as required>> Articulate the product value proposition to convert open opportunities into profitable business relationships >> Develop strong and trusted relationships with customers

Wichita, Kansas, United States

>> Assist Customers in utilizing the full functionality and capability of the maintenance tracking application>> Oversee assigned aircraft audit procedures >> Monitor and maintain the inspection/maintenance schedule for fleet of assigned aircraft ensuring adherence to all regulatory guidelines, as well as manufacturer recommendations >> Ensure that customer maintenance compliance records is updated promptly and accurately>> Review applicability of and incorporate AD notes and Service Bulletins as they apply to assigned aircraft.>> Provide bilingual support for any Latin American aircraft operator.>> Enroll new aircraft onto application using customer furnished logbooks.

Wichita, Kansas, United States

>> Assist Customers in utilizing the full functionality and capability of the maintenance tracking application>> Oversee assigned aircraft audit procedures >> Monitor and maintain the inspection/maintenance schedule for fleet of assigned aircraft ensuring adherence to all regulatory guidelines, as well as manufacturer recommendations >> Ensure that customer maintenance compliance records is updated promptly and accurately>> Review applicability of and incorporate AD notes and Service Bulletins as they apply to assigned aircraft.>> Provide bilingual support for any Latin American aircraft operator.>> Enroll new aircraft onto application using customer furnished logbooks.