• Identified plans and resources required to meet project goals and objectives.• Coordinated with cross-functional teams to resolve project issues and mitigate risks.• Maintained open communication by presenting regular updates on project status to customers.• Met project deadlines without sacrificing build quality or workplace safety.• Tracked project and team member performance closely to quickly intervene in mistakes or delays.• Reported regularly to managers on project budget, progress, and technical problems.• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.• Cross-trained existing employees to maximize team agility andperformance.• Onboarded new employees with training and new hiredocumentation.

Humanitarian Emergency Response and Relief

Maintained consistent accountability for direct reports by training and coaching.• Prepared monthly reports and budgets to track revenue and expenses.• Recruited, hired, and trained to develop high-performing staff.• Planned, organized and coordinated special events and celebrations.• Managed marketing efforts by driving awareness and training staffon promotions.• Implemented new concepts to maximize profitability.• Increased staff performance and engagement via motivationalleadership.• Restored customer loyalty by resolving complaints with workers,activities or services rendered.• Annual budgets monthly P&L help with controls to prevent overages.• Used industry expertise, customer service skills and analyticalnature to resolve customer concerns and promote loyalty.• Implemented policies and procedures to improve club operationsand standards.

Managed inventory and stockroom operations to deliver goods and services timely and accurately.• Established operational objectives and work plans and delegated assignments to subordinate managers.• Assuring all daily intake trailer receipts are scanned.• Key holder, daily store opening procedures, E-commerce• Inventory control, weekly store, and home office counts.• Employee services include hiring and retention, training anddevelopment, and employee relations.• Analyzed operational expenses and cost of inventory to identifylosses and developed strategies for increased profits.• Liaised with the store director to set up a visually appealing layoutfor store merchandise.• Conducted orientation sessions and organized on-the-job training fornew hires.

• Responsible for all intake merchandise processes maintaining 6 stockrooms on try-level locations which includes Women's apparel, Home goods, and Women's accessories.• Partners with Store Directors to ensure that any areas of opportunity and needed feedback identified during a negative inventory review are addressed.• Stockroom operation including RTV, Damages, Dimes outs, Markdowns, store monthly counts, controlled supply orders, and all-around store maintenance.• Organize and participate in store cycle counts, annual inventories, and reconciliation in partnership with the Operations Director and/or Store Director and/or Corporate Partners.• Ensure proper documentation and audit are completed while also making sure that LP standards are maintained during all processes. Compile weekly inventory assessment reports.• Assisted in development of employee assessments to measure training value.