David Vento Email & Phone Number

Lincroft, Nj

*Generated purchase orders to fulfill requests originating throughout a 37-park county-wide park system and distributed purchase orders signed by the Purchasing Agent to vendors and throughout the park system*Shepherded the process of publicly advertised bid requests from the preparation of bid packets to the distribution of signed contracts for awarded bids*Served as assistant to Purchasing Agent during public bid openings, as well as recording secretary for the minutes of said openings*Proofread and repaired errors in specification documents received from other departments*Solicited quotes from vendors for annual supply and service contracts falling below the bid threshold*Worked with vendors to ensure that information on file related to them was complete and up-to-date and that required paperwork was submitted in a timely manner*Compiled data for quarterly reports for the county Board of Recreation Commissioners and developed a streamlined process for efficiently calculating and tabulating the data*Helped maintain department records by ensuring the proper filing of retained paperwork, including submitted bids and copies of purchase orders*Maintained spreadsheet documenting results of completed bids

Lakewood, Nj

*Performed sales and food preparation duties in a stand-alone concession point during Minor League Baseball games featuring crowds of up to 10,754 attendees*Monitored stock of food supplies available in stand during games and anticipated upcoming needs to ensure stand maintained adequate supply to serve customers*Performed inventory of perishable and non-perishable stand items before and after every game*Trained fellow employees in the duties of operating concession stand*Counted and deposited cash contents of register after games*Maintained appearance of stand, identified and reported areas requiring maintenance to management*Assisted customers with general information queries

Holmdel, Nj

*Produced daily and weekly reports on changes to Vonage’s inventory used by director and executive level personnel in multiple departments which assisted in identifying areas for growth*Produced one-off reports for management as needed*Managed portions of the Vonage Inventory database, ensuring its continued accuracy in the face of hundreds of daily transactions*Managed actions of and communicated with Vonage’s business partners to ensure successful customer experiences*Improved customer satisfaction by advising customer-facing supervisors and agents on solutions to customer issues*Facilitated high-priority orders upon management request and ensured proper completion and documentation*Verified the accuracy of requests from other companies and approved or rejected them as appropriate*Improved department productivity by identifying and documenting inefficient practices and suggesting improvements*Analyzed high-profile incidents on management request and provided after action reports identifying company strengths and areas of improvement*Updated and improved training documents for customer-facing agents*Assisted high-revenue customers with resolving issues using de-escalation tactics*Provided quality reports to supervisors of customer-facing agents*Prepared specialized customer correspondence and improved customer response templates

Freehold, Nj

Piscataway, Nj

*Maintained and adjusted audio and video levels for 65-channel cable system*Scheduled and transmitted for 4 locally-originated channels *Assisted in integration of video network center *Assisted in transmission of video live events *Setup videoconferences *Responsible for dubbing throughout university *Performed quality control on all video material for broadcast

Monmouth County, Nj