David Vesper Email & Phone Number

Chesterfield, Missouri, United States

Trainer/facilitator for 3,200 employees across a wide spectrum of topics collaborating with Training Partners, Course Designers, and Business Managers. Trained Asset Protection Division (APD) New Hires for call center operations using MAX 11, US Warranty Admin, Oyster, Ocean, and NICE (CXone phone) systems using a combined instructor-led, computer-based training (Litmos & Absorb LMS's), and applied learning techniques in the learning agenda and incorporating relevant adult learning principles and theories.Trained 126 Asset Protection Division New Talent and Customer Support Reprensentatives in 27 classes on call center operations inherent in their role to include leveraging their soft skills for the best customer experience, navigating 6 unique systems, asset protection product knowledge, and utilizing Knowledge Management resources.As a member of the NICE Phone and Email Phase II training implementation team, trained 158 Protective employees from 5 departments on the basic use of the NICE CXone phone and email system. Earned a 99% favorable feedback on performance rating from Adult Learners.Built a strong and open professional relationship with Asset Protection Division through networking, training performance of their New Hires, and collaboration on training needs. Resulted in the complete trust in the services provided by Enterprise Shared Services, increased requests for classes, and expansion of APD Programs of Instruction (4 to date) by ESS. Developed and implemented the Instructor Feedback Form to provide the Enterprise Shared Services leadership team insight, trends, and data on recent classes from the instructor’s perspective.Contributed to course design for 5 New Hire classes based on constructivism principles of various Adult Learning Theories.Developed and implemented 4 job aids to increase efficiency and provide employees, staff, and leadership alike with the tools to be successful in both a training and operational environment.

Anchorage, Alaska Area

State Director for Alaska Father's Rights Movement (AK TFRM). Responsible for leading a team of volunteer parental rights advocates in the state of Alaska. The Father's Rights Movement is a special interest group in support of parents coping with parental alienation, courtroom bias, and custody and child support issues with the ultimate goal of an unbiased presumption of 50/50 custody between a mother and a father for the physical, mental and emotional health of their child(ren).

Anchorage, Alaska Area

Managed a statewide & national nonprofit organization (501(c)3) with all-volunteer staff advocating for legislative action for shared & equal parentingAdvised The Fathers' Rights Movement Board of Directors, other nonprofit organizations & policymakers on various legislative actions, events, personnel, resources, and project management Provided a strategic Plan of Action with Quarterly Reports on Government or Legislative AffairsWrote or advised on state legislation on shared parenting; Introduced in AK, NY, WV, IA, PA & MNAssisted/collaborated in the passage of shared parenting bills into law in MO, KY, WV & ARCollaborated with AFESP for a Call to Action for the successful passage of Federal legislation for financial relief to noncustodial parents during the COVID-19 pandemic Provided and coached other stakeholders with invited Public Testimony in legislative committees and eventsOrganized and led legislative affairs activities in accordance with Federal 501(c)3 mandates; Organized nine community events with public speaking to raise awareness on parental rights issuesNetworked and built relationships with other nonprofit organizations to achieve a common goal; Networked with five statewide & nationwide organizations to ally with The Fathers' Rights Movement's legislative agenda Collaborated with multiple researchers in higher education to provide invited public testimony to lawmakers, expand messaging & build the network of professionalsConducted interviews and submitted opinion pieces to radio talk shows, social media sites, newspapers & other mediaEducated volunteers on political activism through Social Media; Expanded AK TFRM social media reach by 514% in three years Reviewed all projects, proposals & actions to be presented to the Board of DirectorsRecruited and vetted potential Legislative Affairs Specialist team members

St. Louis City County, Missouri, United States

Certified Pearson VUE Computer-Based Testing ProctorResponsibilities include check-in/check-out of candidates, ensure test security, provide safe & productive testing environment, protect candidate personal informationAveraged 80-100 candidates per week while adhering to testing center standard operating procedures on scheduleApplied troubleshooting techniques with computer issues resulting in 100% of candidates being able to complete their examsEarned praise by managers, employees & candidates for professional yet comforting customer service

Anchorage, Alaska Area

Certified Internet-Based Testing Proctor by NCTA.Proctor exams from the following agencies: Pearson Vue, PSI, PSI-PAN Console, Kryterion, and CASTLE that may credential or license Alaskans within the workforce.Proctor Exams for college placement: Accuplacer, SAT, ACT, GRE, LSAT, and other exams that may place future Alaskan students in various post-secondary institutions.Familiarity with Learning Management System (LMS): Blackboard; Familiarity with Information Management Program: Ellucian Banner 9.Contributed to an average of $60,000/year of revenue for the Testing Center

Ft. Leonardwood, Mo

INSTRUCTOR/WRITER: Instructed military, DoD civilians, and contractors for the Counter-IED courses at the CEHC. Military supervisor for Training Division which included Unit Support Division and Countermeasures Division. Provided the Director of the Counter Explosives Hazards Center with advice on Enlisted matters, academic support, policy, instructional design, Learning Management Systems (LMS) and training development. Researched, developed, and wrote Program of Instruction (POI) updates for Route Reconnaissance/Route Clearance- Leader and Sapper. Responsible for the Center's Test Control in accordance with Army training regulations and guidelines; ensured accountability of tests and test material, inspected proctored exams, and archived all exam results. Executed the duties of Range Safety Officer for Fire, Non-Fire, and Explosive training on military ranges through risk mitigation, quality of assurance on training, and environmental protection. TRAINING COORDINATOR: Responsible for the coordination of Army units (15,000 employees) to train in one or more of seven different courses offered at CEHC. Coordinated training, air, and land with Ft. Leonardwood Range Operations Center using the Range Facility Management Support System (RFMSS). Tracked personnel and processed data in the Army Training Requirements and Resources System (ATTRS). Managed the CEHC training calendar on MS Outlook and Share Drive. OPERATIONS SUPERVISOR: Responsible for personnel operations and personnel actions for 36 military members and 14 Department of Defense employees. Managed taskings, the Unit Manning Roster, and training for the members in the organization. Reviewed all military enlisted evaluation reports, favorable actions, and awards. Processed all administrative actions for the organization. Executed the duties of Safety Officer through risk mitigation, inspections, of education of personnel on safety matters related to risk assessment measures.

Ft. Leonardwood, Mo

Cadre/Instructor for EOCA course of 11-18 Combat Engineer students training in Ordnance Identification, Ordnance Recon, Robotic Recon and Advanced Charge Placement, Demolitions, Explosive Hazards Incidents, and a Combined Practical Exercise in accordance with all Army rules, regulations, and Standing Operating Procedures. Executed the duties of Range Safety Officer for Fire, Non-Fire, and Explosive training on military ranges through risk mitigation, quality of assurance on training, and environmental protection. Performed range maintenance and environmental protection in accordance with applicable military rules, regulations, and Standing Operating Procedures.

Jber, Alaska

ASSISTANT BATTALION OPERATIONS NCO: Responsible for the supervision of battalion S-3 Operations sections including BN Air, BN Schools, BN Land and Ammo, BN Electronic Warfare Operations (EWO), and BN Current Operations (CUOP's) with eight personnel. Senior Adviser for the Battalion S-3 Officer in Charge of operations, personnel management, and equipment maintenance. Manage taskings, the Unit Manning Roster, and training for the members in the organization of 560 employees. Reviewed all military enlisted evaluation reports, favorable actions, and awards within the section. Review travel authorizations and travel vouchers utilizing the Defense Travel System with funds in excess of $1,000,000 and prevent fraud, waste, and abuse. Write, publish, and manage Daily Tasking Orders for an organization of 560 personnel. Recommend, create, and/or provide instructional design for training on Airborne Operations, leadership, Equal Opportunity, and Suicide Prevention courses for 560 employees.BATTLE CAPTAIN: Supervise the Battle Tracking of four maneuver platoons and four companies using 11 different systems during combat operations in Operation Enduring Freedom; systems include Command Post of the Future (CPOF), NIPRNet (Unsecure), Combined Enterprise Regional Information Exchange System (CENTRIXS)(Coalition Secure), SIPRNet (Secure), Tactical Chat (TAC CHAT), Force XXI Battle Command Brigade and Below (FBCB2) (Linux-based system), and various surveillance camera systems. Provided up-to-date information on battlefield movements, operations, and personnel and equipment status. Advised senior leadership on combat operations, personnel management, and solution-based recommendations for problem-solving.

Jber, Ak

AIR NCO: Managed Air Movement Operations within the battalion scope of operations in the battlefield. Manifested personnel for rotary-wing and fixed-wing aircraft for 560 employees. Planned, coordinated, and superviseed Air Operations for training or combat for up to 560 personnel and assisted senior management with Air Operations for 3,500 personnel. Liaison with Air Force personnel for the scheduling of available aircraft to conduct Air Operations within the organization. Planned, coordinated, and trained the Jump Master Refresher, Basic Airborne Refresher, and pre- Advanced Airborne School training. Ensured the safety of all personnel through risk mitigation, risk assessment, enforcement of Standing Operating Procedures, and hands-on training. Performed the duties related to Jump Master positions- Primary Jump Master, Assistant Jump Master, Safety, Drop Zone Safety Officer, and Departure Airfield Control Officer.CONSTRUCTION ENGINEER FOREMAN: Advised the Battalion Commander on General Engineering including Route Clearance Packages, Force Protection, and Civil Engineering.SQUAD LEADER: Led an 8-man squad of Combat Engineers. Responsible for the health, welfare, training and mentorship of two Team Leaders and five Soldiers. Mid-level advisor to senior level leadership on combat operations (Mobility, Counter-Mobility, Survival, Force Protection, and Route Clearance/Counter-IED), combat training, weapons and explosives training, personnel management, and personnel actions. Entry level advisor to mid-level management on the Army Equal Opportunity and Sexual Harassment/Assault Response Programs. Subject Matter Expert on Cold Weather/Arctic operations, survival, and training. Lead designer and trainer for 10 projects at MOS Skill Level 30 for 6-80 employees.

Indianapolis, Indiana Area

Responsible for recruiting today's Army. Established a write-rate of 2.1 contracts per month, 43% market share, and 97.5% ship rate. Implemented marketing strategies, interview techniques, and administration tools to recruit qualified men and women for service in the US Army in accordance with Army rules and regulations. Maintained the contact database, followed-up on leads, and scheduled appointments for interviews of potential applicants. Processed potential Future Soldier applications with the Army Recruiting Information Support System (ARISS) and submitted Standard Form 82 for the processing of Security Clearances. Prepared Future Soldiers for Basic Training within the Future Soldier Program and ensured accession into the US Army in order to satisfy Army Strength Management requirements.

Ft. Bragg, Nc

SQUAD LEADER: Led an 8-man squad of Combat Engineers. Responsible for the health, welfare, training and mentorship of two Team Leaders and five Soldiers. Mid-level advisor to senior level leadership on combat operations (Mobility, Counter-Mobility, Survival, Force Protection, and Route Clearance/Counter-IED), combat training, weapons and explosives training, personnel management, and personnel actions. Mid-level adviser to senior leadership on drug and alcohol prevention programs as the Unit Prevention Leader; planned, coordinated, and executed random or 100% drug testing for an organization with 80 personnel. Junior-level adviser to mid-level leadership on organizational Chemical, Biological, Radiological, and Nuclear (CBRN) Defense; responsible for the accountability and maintenance of CBRN equipment and training of personnel on CBRN Defense in accordance with Army doctrine, rules, regulations, and Standing Operating Procedures. Lead designer and trainer for 16 projects at MOS Skill Level 30 for 6-80 employees.

Ft. Carson, Co

Led a fire team responsible for the health, welfare, training and mentorship of three Soldiers. Junior-level adviser to mid-level leadership on combat operations (Mobility, Counter-Mobility, Survival, and Force Protection), combat training, weapons and explosives training, personnel management, and personnel actions. Lead designer and trainer for seven projects at MOS Skill Level 20 for 3-80 employees.

Ft.Stewart, Ga

Served as a M60/M249 Gunner, M113A3 APC and M998 HMMWV Operator, and Rifleman in the 3rd Infantry Division.

Laporte, In

Served as a Rifleman (M16A3), Machine Gunner (M60), Vehicle Operator (2.5-ton truck, 5-ton truck, and excavator)

Bachelor Of Arts (B.A.), International/Global Studies, Cum Laude

Activities and Societies: National Society of Leadership and Success (Sigma Alpha Pi Chapter), Student Veterans of UAA, Phi Alpha Theta.

Certificate, Instructional Design And Delivery

"American Military University's (AMU) undergraduate certificate in instructional design focuses on teaching adult learners in academic.

Education record

HS Diploma