- Lead the negotiation of multi-million dollar network hardware, software, services, and support contracts.- Manage an IT team responsible for the full lifecycle of telecom services and hardware, including WAN, SIP, CSP integration, 5G, IoT, unified communications, network routing/switching, network security, client computing, and contact center as a service.

- Manage a team of 13 IT professionals responsible for TEM and Transport Service Management - Oversee vendor management, contract negotiations, RFI/RFP/RFQ activity, SLAs, and dispute resolution- Lead the provisioning of new telecom services, including cloud-enabled connectivity, SDWAN, and SIP - Implement ITSM processes to improve service quality and increase efficiency - Collaborate with cross-functional teams to resolve complex IT issues - Monitor and manage IT budgets while supporting on-time project delivery - Provide regular updates to senior management on IT projects and initiatives

- Achieved over $1M in annual cost savings- Lead a geographically dispersed, highly effective team- Implemented comprehensive auditing processes and procedures - Managed full lifecycle of telecom transport services - Successfully provisioned and managed services to optimize costs

Managed a team of IT Service Managers supporting the following technologies: - Mobility (4G/5G, DAS, PTT, Autonomous Vehicle Connectivity) - Contact Center / Voice Transport / Unified Communications - Video Conferencing / Broadcast Services - Digital Signage / Immersive Technology

- Established the first GM Cruise AV cellular connectivity agreements- Managed category spend of $42M across 48 vendors globally- Negotiated over $14M in global cellular contract savings- Led a successful European cellular RFP comprising 11 countries- Restructured mobility policy and carrier agreements in Brazil to align with global standards

- Developed and deployed a relational database tool to assist TEM analysts in identifying expected costs and variances during the invoice validation process. - Prioritized carrier rate plan negotiations and participated in sourcing events to obtain best in class rates.- Validated invoices on $22M of annual telecom spend. Sole responsibility for process from invoice receipt to accounts payable closure.- Verified WAN circuit activations and change orders against existing inventory and contractual pricing.