David W. Email & Phone Number

Operations/Project Services Professional with 10+ years experience providing outstanding vendor management and customer satisfactionProfessional strengths:•Strong ability to meet and deal tactfully and courteously with fellow employees and vendors/contractors.•Quick study with the ability to grasp and put into application new ideas, concepts, methods, and technologies.•Possess sound judgment with excellent problem solving skills •Highly organized and ability to balance multiple tasks simultaneously.•Ability to work independently as well as part of a team.•Good analytical, communication, interpersonal, research and problem resolution skills.•Ability to solve customer queries as well as set goals and meet objectives efficiently.•Computer literate and can learn other systems quickly.•Familiar with architectural drawings for data center, hospital, and corporate facility offices•Experienced in a project and move management support role for facility services•Provide Issue resolution•Experienced with CMMS systems and writing processes.•4 Years of experience working in a call center environment that handled facilities/tenant requests•7 years of experience in a supervisor/lead role in moving services, retail operations and document managementSpecialties: Operations/Facility Management, Project Support/Management, Customer Service, Systems/Database Management, Administrative support, BOS development, vendor management, landlord/lease, Website maintenance, change/transition management, Work Order management, Research, Systems Integration, Job Planning, Reporting for accounts and continuous improvement, MS Office, Lotus Notes, Maximo, Concordance/Insight Records Management databases, Commserve (Oracle database)

Listed skills include Operations Management, Vendor Management, Contract Negotiation, Facilities Management, and 41 others.

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  Marquette University

  Business, Management, Marketing, And Related Support Services