Co-led global internal communications and managed the consulting, planning, creation, and delivery of featured stories and articles across numerous channels. With a focus on ensuring content was authentic, visionary, and human, these ideas contributed towards our weekly internal newsletter surpassing a 75% open rate, with a click rate exceeding 50%.Kick-started our culture guide, which provided valuable recommendations and practical advice to make the most out of life at Poppulo. Worked to maintain and strengthen our culture and values, this framework created a shared understanding for how our people should show up, interact, collaborate, and best represent the company.Grew relationships and collaborated with key stakeholders, writing content that was aligned to meet the needs of our business objectives. Established and maintained production and publication schedules to better manage content workflows, guaranteeing the on-time delivery of high-value initiatives and timely news releases.Spearheaded the global internal communications network aimed at enhancing consistency, best practices, and planning across all communication channels while breaking down internal silos. Empowered key decision-makers with distilled information, knowledge, and skills to improve their capacity on delivering audience-focused content that meets the needs of our employees.

Coordinated the launch of our virtual community to 5,000 employees, which received over 2,000,000 views in 30 months. Acted as the creative lead, writing and executing communication campaigns and ad-hoc initiatives that boosted engagement, drove thoughtful discussion, and built unity and inclusion across our global footprint. Established our engagement champion network, representing 10+ countries, to deliver best practices on key corporate initiatives and events that impacted global employee experience. Developed strategic relationships with these leaders to better promote cross-functional cooperation, increase cultural awareness and ensure consistency across all markets. Championed employee recognition programming for the Elavon line of business. Guided over 1,200 employees on best practices for building a culture of appreciation and established comprehensive dashboards for functional leaders. Combined, this contributed towards our employee recognition KPIs exceeding enterprise targets by 40%. Leveraged data from quarterly all-employee surveys and ad-hoc focus groups to continuously evaluate actionable trends and ensure alignment back to the employee experience strategy. Presented findings to and collaborated with senior leaders, ensuring their action plans strategically addressed our employee’s feedback, improving our overall engagement index. Drove the development and coordination of two monthly leadership forums which inspired growth, built engagement, and ensured cross-functional inclusion among our top people leaders and senior executives. Exceeded attendance goals by 3% and captivated attendees by introducing creative storytelling methods, producing high-quality visuals and inviting engaging guest speakers.

Grew customer service expertise by working directly with a range of international customers. Furthered verbal and nonverbal communication skills while growing a diverse cultural fluency and understanding to overcome language and societal barriers. Continued professional development within the event, hospitality, and experiential industries by pursuing management positions in events and tourism. Learned to adapt, improvise, and overcome resource constraints by utilizing available assets more effectively.Cultivated teaching and interpersonal skills through the Professional Association of Diving Instructors’ Development Course. Increased competency in addressing customer concerns or weaknesses by improvising alternate methods and procedures.

Led logistical coordination, and provided on-site expertise of two multifunctional venues hosting upwards of 10,000 patrons. Collaborated with internal departments and external partners to increase the efficiency of load in procedures and reduce confusion by developing comprehensive event guides that reduced conflicts and ensured the highest resource utilization across all parties. Cultivated relationships between interagency stakeholders, community leaders, sponsors and vendors to ensure a positive outlook on our department’s reputation. Optimized event success by incorporating clear and open communication channels with partnered clients to chart itemized responsibilities, showcase overall project progress and ensure timeframes were met. Continuously monitored market trends to stay ahead of our competition. Prioritized educational opportunities and team-building exercises to evaluate new opportunities, which ultimately brought three new event concepts to market in one year.

Orchestrated the planning and coordinating of special functions for 150+ guestsUnited the efforts of the President and Treasurer to strengthen event budgeting and improve internal communication channelsLeveraged participation within the chapter by delivering engaging presentations of event planning strategies

Chief sports photographer, responsible for covering 12 NCAA Division II teams and producing editorial content for use across all University marketing channels and local media outlets. Ensured content was in alignment with their strategic marketing strategies. Researched and introduced cloud based solutions and developed streamlined workflows to reduce turnaround times within the department’s editing, uploading and archiving procedures.

Strengthened revenue and marketing opportunities by revamping the Georgia Chamber Sponsorship GuideMaintained member satisfaction by managing, monitoring and assisting key needs related to their benefits and services Assisted in event preparation, communication and execution

Improved tourism and recreational activities by creating Eatonton's Self-Guided Bike Tour of their historic downtown districtAssessed trail safety and success by analyzing practicability and researching liability aspectsDrafted sponsorships and secured donations from members to reduce upfront costs and keep project within budget

Past Chairman of the Students Helping Students committee (official philanthropy)Created and implemented fundraising efforts such as trivia and spirit nights to better engage and leverage our philanthropy’s mission within the student body and communityServed on the Public Relations committee where we introduced new initiatives to increase the Association’s value to students