David Wakefield Email & Phone Number

Melbourne, Vic, Au

Melbourne, Australia

Develop an integrated and robust decision outcomes ‘platform’ that drivesdecision making and performance underpinned by:o Operational Processeso Strategic Decision Makingo Compliance and Regulatory requirementso Legal obligations Drive business value creation, renewal, transformation with supporting insights(customer, competitor and market trends) to inform strategies, plans andBAU requirementsEnsure sustainable reporting and insights through close working relationshipswith the key stakeholders and partners, including internal and external providersDeliver ‘joined up’ integrated thinking by effectively communicating trends andinsights to business stakeholders that leverages relevant data from partnersContribute to (the evolution) of ‘best practice’ decision making leveraging toolssuch as root cause analysis using hypotheses driven approach, driver treeanalysis etc Drive culture of accountability and develop and maintain benefits tracking forinitiatives Create a more efficient and optimal Target Operating Model (TOM) throughidentification and assessment of optimisation opportunitiesEnhance decision making with analytical support to the LT to ensureunderstanding of key metrics and promote use of metrics to drive performance

Melbourne, Australia

Operational Performance:o Utilise detailed and up to date knowledge of the dedicated businessfunction you support (in particular its financial performance, KPI results,resourcing and risk management) to leverage key strengths and takecorrective action to target areas of improvement to ensure financialyear budgeted commercial and customer metrics are achieved.o Measure and evaluate core operational data and service performanceto identify process improvement opportunities and efficiencies and todrive innovation in support of the financial year commercial, TCE andservice targets.o Support the delivery of commercially realistic budgets throughproviding subject matter expertise for the budget and forecastingprocess for expenses and claims costs. This includes providing analysisto senior management.o Build and maintain a mutually supportive, consistent and transparentrelationship with the supported business function and relevantstakeholders and peers to drive a collaborative working environment

Melbourne, Australia

This role is responsible for the development and management of the governance and quality assurance program across workers compensation fee businesses. It also has a specific responsibility for Victorian Workers Compensation Risk & Compliance and is the nominated Victorian Workers Compensation Risk & Compliance Manager.Specifically the role is responsible for:* Analysing portfolios and contractual remuneration models to proactively identify issues and risk/reward opportunities* Coordinating the governance framework across the Workers Compensation Fee businesses* Driving the internal quality assurance program to provide assurance that the business is operating in accordance with internal and external contractual service and compliance obligations

Melbourne, Australia

* Assist the Vic Workers Compensation Leadership Team to develop and implement a risk and compliance management framework that effectively supports the strategy and objectives of the Workers Compensation business * Support the National Manager, Risk & Compliance Workers Compensation to ensure a national and consistent risk management approach across the Workers Compensation businesses

Melbourne, Australia

* Responsible for leading project teams to plan, design and execute our Workers Compensation Continuous Improvement Program. * Responsible for tracking and managing program issues and risks to ensure deliverables are meeting agreed business outputs and ensure quality standards are met.* Sustain Team Continuous Improvement Framework and Team Charters * Support sustainability of performance through corporate governance * Stakeholder engagement

Melbourne, Australia

* Undertake research using analytical techniques and provide accurate and timely metrics that allow informed decisions to be made that provide strategic support for key business initiatives* Identify solutions and prepare business cases to continually improve performance* Implement and monitor improvements* Stakeholder engagement

* Draw data and analyze current performance and trends to maximize income from the regulator* Analyse current manual procedures to identify reporting and/or database solutions to reduce time required to complete regulator imposed activities* Translate business requirements into functional system reporting.