David Ware Email & Phone Number

Fort White, FL, US

Gainesville, Florida, United States

Senior Programmer/Analyst

Gainesville, FL

4GL development using Progress to customize QAD ERP.

Bern, Switzerland

Assisted in launch of new bonded warehouse for shipments to Europe, Middle East, and Asia. Established vendor contacts for all warehouse supplies. Installed warehouse racking. Developed layout for shelving thousands of sku's. Processed and shipped orders. Received product. Handled day to day operations of distribution center.

Responsible for all aspects of store operations. Supervised a team of up to six. My strong emphasis on customer service has successfully resulted in increased revenues, profits and customer base in stores managed. Recruit and train new managers. Maintaining zero to one employee turnover rate for 8 consecutive years. Responsible for all inventory controls.

Supported six stores with teams of four to eight employees. Trained managers and assistant managers on analysis of profit and loss statements, operational reports, employee development. Performed store audits to confirm adherence to company standards and processes.

Assisted store manager with operations of store. Supported individual team members as needed while maintaining focus on store goals and status.

Perform collections on accounts to achieve company standards. Perform deliveries and pickups of product. Provide product service as needed.

Supervised customer service and all front end operations. Prepared change orders, deposits, and vendor payments. Oversaw preparation of sales floor for business, assisted owners with annual projections on spreadsheets and time clock software.

Responsible for all inventory controls and ordering. Worked with local suppliers and warehouse to ensure competitive pricing structure while maximizing profits. Helped develop weekly ads. Performed all recruitment and training for the department.

B.S.B.A.- Business Administration In Information Systems And Operations Management, Information Systems And Computer Science, Graduated

A.S., Internet Technology

Associate Of Arts, Business. 2010