David Watson Email & Phone Number

Ireland

• Full accountability for implementing factory build compliance on Infrastructure Solutions Group (ISG) Products, globally, and within key timelines.• Lead the Solution Build team delivering Sales requirements to challenging timelines and near perfect quality whilst also delivering ongoing productivity improvements.• Lead the ISG Product Data Implementation Team delivering quality data on time and within SLA whilst also delivering ongoing productivity improvements.• Lead the ISG Sales Support Help Desk with responsibly in delivering to key metrics and driving continuous improvements. This year alone we have driven down our volumes by 30%.• Lead multiple teams from many countries ensuring all our deadlines and quality targets are met.

Ireland

o Responsible for the co-ordination, specification and validation of regional online activitieso Ensure excellent online store / operations qualityo Drive continued process improvements in the EMEA regiono Partner with a large number of stakeholders across the globeo Define and deliver on key performance metricso Manage a Team of over 80 located in different countrieso Manage Budgets in the millions

Ireland

o Overall business governance for the Grocery Home Shopping online service for Tesco Irelando Accountable for devising and delivering online strategy including the delivery of a new websiteo Programme manage online Marketing strategy through to implementation and budgetso Responsible for the day to day activities both in stores and centrally (website, marketing, store operations, customer operations, IT service delivery and development)o Manage a team of 300 with 5 direct reportso Manage financial control, fraud and reporting of tesco.ie P&Lo Implementation of strict management controls to manage Business Change for the Grocery home shopping service, resulting in the delivery of 15 new online stores, the extension of 7 existing stores, introduction of a new management structure, implementation of new in store picking systems and processes, a new van management process and procurement and training across all areaso Manage internal and external stakeholders / suppliers o Manage ongoing improvements in Key Performance Indicatory (KPI’s) such as delivery on time, customer complaints, missing items, product quality, pick rateso Report periodic results and progression against plan to Tesco BoardAchieved:o 30% sales growth year on year 2005- 2009.o Profit growth year on year in accordance with the business long term plan

o Coordination of all business areas in Tesco Ireland through the planning stage necessary for the achievement of the long-term Operational plano Identification of new innovations and opportunities in the wider industry to support the creation of a business plan resulting in a reduction of our cost baseo Management of the business case approval process and resourcing for each areao Managed programme office reporting periodic progress against plans into main boardo Ensured the up skilling of all project managers to achieve the necessary business focus on the processes, practices and tools which land and sustain long-term changeAchieved: o A cost base reduction of €20m+ per annum since 2003

o Business Manager with responsibility for the delivery of new systems and processes into Ireland including Self Scanning and Chip ‘n Pin both first in Ireland.o Implementation of Mobile Stock Control and Price Integrity Systems resulting in more staff on the shop floor. o Responsible for the customer weekly key performance indicators such as One in Front, Hours used at the checkouts, scanning throughputs rate to ensure that targets were meto Ensure all front end staff are trained in accordance with roleo During this time I was also Tesco Ireland Productivity Manager for Retail

o Managed a large number of projects and roles through the years such as: - Capital Investment Programme Manager (€14m+ invested p.a.) - Service Delivery Manager (€9m budget) - Web Development Programme Manager (UK based) - Year 2000 Programme Manager - Management Information Manager - Computer Operations Manager - IT Team Lead - Software Developer