Assign and schedule staff according to pre-approved requirements and standardsSchedule employees into groups of clients/shifts in a designated area.Take on new clients from intakeAnswer and make phone calls

Adjust/create new Standard Operating ProceduresEnsure that crews are operating as per Transport Canada regulations, as well as company regulationsUse computer systems such as Sabre’s CrewTrac and FliteTracEnsure that Pilots and Flight Attendants are operating as per their respective Collective Agreements.Ensure crews are aware of their upcoming scheduleEnsure crews have deadhead flights booked, and ground transportation when operating away from home baseBook hotels for crews