David Webb Email & Phone Number

London, England, United Kingdom

Manage a team of developers, testers, analysts and an architect in order to deliver bespoke automated services and products within the business. Utilizing a wide range of skill sets to fully automate and own the pipelineTools used include, but not limited to:AWSServiceNowUI PathWith languages including, but not limited to:GoPythonPowershellC#Javascript

Automation Engineer working within several product teams. Specialising in seamless automation and architecture design to meet customer needs. Working with multiple programming languages at once, never afraid to touch a new platform and getting my hands dirty. Delivering multiple small deployments as often as possible, but to high standardsWorked as part of an Automation Task Force (ATF) acting as the SME and tech lead for ServiceNow. Worked as a small team of 2 developers to deliver big impact projects that were felt across all aspects of the business

London, United Kingdom

DevOps role designed to move into other projects and offer guidance, engineering and technical solutions to other areas of the business. Specialising in automation, data translation, data management, testing and binding legacy systems to more streamlined process with the core business, this role was designed to take advantage of my flare for automation and self-starting/learning state of mindCurrently working on ServiceNow development (front and back end), service management toolsets and continuous development of current company toolsDeveloped ServiceNow integration applications from legacy or bespoke systems to provide metrics, monitoring and accountability across the IT estate, providing a homegrown framework and defining future process within the ServiceNow project life cycle

London

Application support for Linux systems and data. Ensuring tasks and schedules run on time and correctly with the scheduling software UC4. Investigating and troubleshooting when scheduled tasks fail. Bash, korn and AWK scripting to ensure data integrity and checksUsing UC4 to schedule, maintain and develop a vast range of .sh and .bat scripts to manipulate and move data across test and production environmentsDesigning, developing and testing a range of tools primarily in Java and .NET to take advantage of various software suites in-built API's to meet business needs cost-effectively.Automating anything that can be automated, meticulously documenting and error handlingDesigned, implemented and wrote ServiceNow applications and modules to streamline all work and bring River Island to an up-to-date and modern service delivery platform

London, United Kingdom

Support Specialist working within 2nd line support at Ted Baker London. Covering a very wide array of store issues, including data issues and networkingKeeping within ITIL standards and supervising a team of 1st line engineers for effective day-to-day BAU.Acted as team's SME for OS X and iOS issues

Contributing journalist to Quint Magazine, an arts and music magazine based in Dubai, UAE. Writing credits include articles regarding music culture/scene and live performance reviews

Hammersmith, London

Advanced mac support; end user support; solution design and implementation; mobile device support. Working within a large team of varying specialists, working together to further improve and maintain 2 large networks across Teddington and Hammersmith.

Kingston Upon Thames, United Kingdom

2nd line support tasks, advanced troubleshooting, server installation and maintenance. Backup solution implementation and management. Open Directory integration to Active Directory. Exchange server support. Windows XP and Windows 7 support. Server 2008 installation and maintenance. Equipment purchases. Staff training. Windows administrative tasks (password changes, account maintenance, permissions etc etc)

Westminster City Shool, Westminster, London

TUPEd from Westminster City School. Answered calls from service desk to resolve onsite IT issues under KPI agreements. Kept service desk calls low in the short time there. Acted as the area's Mac Specialist due to experience with Mac integration

Westminster City School

Worked in a team of 2 to support and progress the IT in the school. Successfully implemented 151 iMacs into a Mac/Windows integrated system. Supported Windows and Mac servers. Maintained SQL servers for the school database system called SIMS. Retained a backup log to successfully track the backups of the network. Made purchases on behalf of the IT department. Successfully acted as the Network Manager when manager was on a 3 month sabbatical.

Merton, London

Earned placement through Seleta TPS. Earned my Net+ whilst employed. Became senior engineer in my final year to reflect my skill and experience. Was hands on with every aspect of the network management, including backup management, purchasing, SQL server management and sharepoint.

Bachelor Of Arts - Ba, History

Nvq, A+, Net+, Ecdl

Completed technical computer vocations within a short space of time and offered a position at Bishopsford Community School part-time.