•Working with management team to enable the store to succeed KPIs•Coach and train the team product knowledge & customer service•Manage staffs performance from attendance to return to work•Create floor plans and setting up the store for the day and closing end of the day•Being commercial in store with best selling products are prominently displayed to customers•Managing a flagship store and dealing with people from head office & directors of the business on regular basis at all levels•Using excel for rotas and floor plans

Worked independently to oversee the merchandising of displays and floor moves according to company directives.• Managed and oversaw the supervision and training of colleagues to maintain standards in the stockroom and on the shop floor, in-line with store guidelines, delegating key tasks where appropriate to members of the team.• Checked KPIs on a routine basis and updated and motivated the team with weekly and monthly targets.Produced trade reports and updated Area Manager with feedback.• Managed stock effectively to minimize stock loss. Oversaw and processed inward deliveries and those to other stores. Acted as a trusted keyholder and cash-handler when opening and closing the store. • Dealt courteously with customers and answered their enquires.• Support manager with staffing, staff training, merchandising to achieve add on sales • To delegate for the Store Manager making sure operational activity and store policies are put in place with correct procedures regarding to stock and cash-handling for security.

• Merchandised the store and work closely with Merchandising team to increase and introduce new lines in stock package for new seasons• Dealt courteously with customers and answered their enquires.• Processed deliveries to the store and to other stores • Entrusted keyholder opening and closing store • Manage and Ensure stock is handled with care in store and minimise stock loss • Training staff store standards in stockroom and shop floor following store

• Followed and implemented visual guidelines for displays, working to tight deadlines; oversaw floor and display moves, supporting the Product Supervisor; met regularly with managers to update them on my progress and took part in floor walks to discuss displays; coached and managed other staff members in how to arrange displays and implement guidelines

• Set up and updated visual displays according to store directives, in-line with current trends.• Used initiative in planning store moves and updated layouts to maximise sales (e.g. according to changes in weather and the seasons).• Liaised and communicated with management, while directing other staff on floor moves .• Planned my workload, updated signage and strategised pricing concepts .• Money mapped the shop floor, tracking best sellers to ensure they were prominently displayed to promote sales and remerchandised under-selling stock.• Analysed the layout of the shop floor and maintained an understanding of the flow of customer traffic around the space.• Ensured stock volumes were consistently maintained.• Communicated with sales staff and taught them how to best display goods .• Implemented brand guidelines throughout the store.• Worked as visual merchandiser in flagship store and attended meetings with other visual merchandisers in the area.

•Brand management consisting of sales and merchandising displays.•Keeping up-to-date with current trends in fashion through magazines, blogs and visits to competitors.•Taking part in stock taking and processing deliveries on a regular basis for the company. •Opening and closing tills. •Planning and being organized with decision making for the brand. •Styling particular product with appropriate garments. •Meeting daily and monthly targets.•Managing temporary staff. •Produce weekly trade reports keeping management updated on best sellers.

Worked as part of a team in the West-end boutique of the couture shoe designer Terry de Havilland.•Provided a high standard of customer care and service to promote the brand and maximise sales. •Worked to achieve team targets and objectives.•Assisted in merchandising and maintaining displays, ensuring stock was replenished and well presented.•Opened and closed the store without supervision, cashed up and ensured the store was secure.•Took part in promotional events, press days and marketing

• Worked to meet targets within a large organisation, working flexibly across stores to provide cover when required.• Provided an exceptional level of customer service, providing advice and guidance on products and underwear fittings.• Gained an in-depth knowledge of store merchandising, and maintained the appearance and presentation of the shop floor in-line with display guidelines.• Processed deliveries and undertook work to maintain and organise the stock room.

•Identified and forecast upcoming trends through research(store visits, high street research, magazines) and street style photography •Undertook work in the company warehouse, sorting garments for fashion trend rails. •Assisted team members on a variety of tasks, including the launch of a new store in Dalston, working flexibly when required.