Responsible for Business Process Management and Business Process Improvement.Championed use of BPM to improve master data management processes as well as BPM’s more traditional ‘approval process’ role.A key responsibility is to build and improve relationships with business owners and stakeholders.Planned and delivered an approach to have all BPM processes use common master data where master data is maintained by the relevant business owners (and not IT).

Key Contributor to the development of Strategy, Standards and the Architectural Governance Processes.Delivered solutions for the Retail business including some key initiatives such as - Workforce Management including Scheduling and Attendance Management - Learning Management (Training System) - B2B Supplier Portal - eCommerce - B2B/EDI, Supplier Engagement - Finance Systems improvements - Enterprise wide Database Platform Strategy and Licensing optimisation

Team Leader and Development Lead on a number of significant projects.Also responsible for the Recruitment of new Java Developers and organizing the Developer Training program.

Instrumental in the introduction of Java into Harvey Norman. As well as having a lead role on large "greenfield" development projects was responsible for the enhancement of a number of legacy systems.

Design, development, testing, deployment and post go-live supportAssisted in pre-sales. Conducted on-site analysis and customer support.